Assistant, Creative-ATL

Broadcast Music, Inc.•Atlanta, GA

1d•Onsite

About The Position

Assists Creative Team with reception duties and administrative support using various tools and sources. Operates a multi-line telephone system to answer incoming call to direct and assist callers as needed. Interfaces with internal and external guests on various levels to represent BMI in a professional, positive manner.

Requirements

Bachelor’s Degree or equivalent preferred
Minimum one (1) year of administrative experience
Excellent verbal and written communication skills.
Proficiency in Microsoft Office.
Experience working with and maintaining database systems and reports, as well as word processing and spreadsheets.
Able to establish a constructive and informative relationship with employees, management, writers, and publishers.
Ability to interact professionally with a diverse employee population, and with all levels of staff and management.
Able to work independently and with good judgment.
Attention to detail.
Ability to prioritize multiple assignments to meet deadlines.
Strong typing and proofreading skills.
Working knowledge of the music industry.

Responsibilities

Answers incoming telephone calls and forwards calls to appropriate personnel or department.
Delivers messages or transfer calls to voice mail when appropriate staff members are unavailable.
Answers questions about organization and provides callers with address, directions and other information.
Welcomes on-site visitors, monitors/issues visitor passes, determines nature of business and announces visitors to appropriate personnel.
Conducts research using various internal tools, including BMI participant database, email, and external tools.
Maintains appointment and event calendars in Google Sheets as required.
Creates and prints memos, correspondence, reports and other documents when necessary.
Performs clerical duties as needed, such as filing, photocopying, mailing, shipping and collating.
Assists BMI affiliates, via the Atlanta Inbox, with questions about BMI’s website, works registrations, resets online account login information, address changes, royalty statements,etc.
Maintains office inventory, orders office supplies, maintains equipment for Atlanta Office and Creative-ATL staff in Los Angeles and New York.
Schedules affiliates to use the Atlanta Office writer’s room and confirms Wi-Fi requests.
Trains and assists Seasonal Temp for Holiday office coverage.
Supports Executive Director with expense filing, calendar appointments and affiliate requests.
Communicates and collaborates with graphic designers and department leaders on flyer designs for team events.
Supports a variety of special events (Panels, R&B Hip Hop Awards, Holiday Dinner, Trailblazers & Employee Appreciation Day) with general administrative tasks.
Regular attendance.
Other duties as assigned.
Supports our BMI Core Values and cultivates a culture of diversity and inclusion.