Assistant Community Manager - Villas Del Cielo - Albuquerque, NM
About The Position
At Villas Del Cielo, we're more than just a place to live—we're a community where residents feel welcomed, valued, and connected. We are seeking a motivated, customer-focused, and detail-oriented Assistant Community Manager to join our team and play a key role in supporting daily operations, enhancing the resident experience, and contributing to the overall success of the community. As our Assistant Community Manager, you'll support the Community Manager in overseeing the day-to-day operations of the property while helping ensure exceptional service for residents, prospects, vendors, and team members.
Requirements
- High school diploma or GED required
- Proficiency with Microsoft Office Suite, including Outlook, Teams, Word, and Excel
- Valid driver's license, current automobile insurance, and reliable transportation required
Nice To Haves
- Previous residential property management, leasing, hospitality, retail, or customer service experience preferred
- Two or more years of residential leasing and/or property management experience preferred
- Experience managing rent collections, resident accounts, and financial processes preferred
- Bachelor's degree in Business, Property Management, or a related field preferred
- Experience with Yardi, ResMan, OneSite, or other property management software preferred
- Working knowledge of Fair Housing practices and multifamily operations preferred
- Bilingual skills are a plus but not required
Responsibilities
- Assisting with the daily operations and overall performance of the community
- Managing resident accounts, rent collections, payment processing, delinquency follow-up, and tenant notices
- Supporting leasing, occupancy, and resident retention goals through outstanding customer service and operational support
- Processing applications, conducting screenings, and assisting prospective residents throughout the leasing process
- Coordinating with maintenance staff to ensure timely completion of service requests and apartment turns
- Responding professionally and promptly to resident concerns, questions, and requests
- Maintaining accurate resident files, financial records, and operational documentation
- Assisting with lease renewals, move-ins, move-outs, and resident communications
- Supporting community marketing efforts, resident engagement activities, and occupancy initiatives
- Ensuring compliance with Fair Housing regulations, company policies, and applicable laws
- Assisting the Community Manager with financial reporting, property performance monitoring, and operational objectives
- Performing other duties as assigned
Benefits
- Comprehensive Medical Plans with flexible coverage options for you and your family
- Dental & Vision Insurance options to support your overall well-being
- Health Savings Account (HSA) with employer contributions
- 401(k) with Company Match to support your financial wellness
- Life & Disability Insurance options to help protect you and your loved ones
- Vacation Time that starts accruing on Day 1!
- Paid Holidays + Floating Holidays to support work-life balance
- Wellness Programs to support your mind and body
- Professional Development & Education Opportunities to support your professional growth
- Supplemental benefits to keep you covered
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
