Assistant Manager

Fortis Property Management•Fort Myers, FL

2d•Onsite

About The Position

Help people find their new homes! Your main focus as an assistant manager here at The Hendry is to lease apartments while achieving the highest effective rent level. Executing leases triggers our competitive commission and bonus structure. Most importantly, our property management philosophy is maintaining strong customer service and resident satisfaction, which starts with each and every Assistant Manager on the Fortis team. The main focus of the Assistant/Business Manager is to assist the Community Manager in the enhancement of the community for which they are responsible for in the most efficient and profitable manner possible based upon the goals and objectives of the owner(s), investor(s), as well as, ensuring the greatest possible satisfaction and well-being of all customers. Additional responsibilities include resolving resident issues, accounts receivable and accounts payable, accurate maintenance of all aspects of Yardi. At Fortis, our success is the result of people like you filling out job applications like this. From your first day in the office, you are a Fortis team member. We pride ourselves on employing thoughtful, innovative, and outgoing people, just like you.

Requirements

High School graduate or equivalent
Minimum of 1-3 years multi-family property management experience
Strong marketing and sales background
Experience with accounting system functions
Ability to successfully interact with people
Organizational skills
Computer literate with Yardi, Knock, Rent Cafe, Microsoft Office (Word, Excel)
Strong communication skills both orally and written
Good decision making ability
Professional image

Nice To Haves

Two or four year college degree preferred

Responsibilities

Assist in your community's goal to effectively and efficiently lease the property, while also promoting excellence in resident care and service
Work alongside a team of leasing agents in the office and maintenance technicians, groundskeepers, and a maintenance supervisor on your property, all under the direction of your property/community manager
Assist in the preparation of the annual operating budget
Collect all rents and other incomes while controlling property expenses within the guidelines of the budget
Ensure all bank deposits are made in accordance with Company policy and procedures
Process all invoices on a weekly basis and submit to the Accounting Department in a timely manner and with all required paperwork (after approval of the Community Manager)
Perform all on-site accounting functions
Collect and process all payroll for the community
Provide superior customer service
Resolve resident concerns
Manage the community in the absence of the Community Manager
Adhere to and properly implement all Fortis Properties Management policies and procedures
Maintain thorough knowledge of the computer system
Maintain knowledge of and adherence to Fair Housing policies and procedures
Maintain knowledge of and adherence to Life/Safety issues
Maintain knowledge of and adherence to ADA, OSHA, EPA policies and procedures
Perform other duties as needed or required
Coordinate with the Community Manager to supervise all on-site Associates and all outside contractors employed by Fortis Property Management to work at their community