Assistant Community Manager

TLC Management Co.Arlington Heights, IL
$21 - $23Onsite

About The Position

We are seeking an experienced Assistant Community Manager ("ACM") for our residential community in the Arlington Heights, IL. The ACM plays a key role in supporting the Community Manager with the day-to-day operations of the property, helping to maintain a positive team environment, and contributing to the achievement of marketing, occupancy, and financial goals. Most importantly, the ACM helps ensure that our residents feel truly at home. If you're passionate about property management and thrive in a supportive, resident-focused environment, we’d love to meet you!

Requirements

  • Minimum 3 years' experience in a fast-paced residential rental community
  • Self-starter with a proactive approach, excellent organizational skills and attention to detail
  • Exceptional customer service skills and the ability to communicate using clear, professional language
  • Must be available to work Saturdays
  • Strong focus on financial responsibilities, including rent collection, delinquency management, and serving 5-day notices
  • Knowledge of effective marketing, sales and closing techniques
  • Experience with Yardi Voyager, Microsoft Office, and CRM

Responsibilities

  • Assist in lease administration activities, including abstracting leases and keeping our database current
  • Assist with rent collection and service of 5 day notices
  • Coordinate resident move ins and move outs, including furniture delivery and pick up
  • Comply with industry legal requirements related to all Fair Housing laws
  • Performing any other tasks as directed by the Property Manager or Vice President of Operations

Benefits

  • Competitive Compensation
  • Commission for New Leases and Renewals
  • Quarterly Bonus Eligibility
  • Medical, Dental and Vision Insurance
  • Life, Critical Illness and Accident Insurance
  • FSA
  • Wellness Program
  • Employer Paid Life Insurance Benefit
  • Employer Paid Long Term Disability Benefit
  • Paid Maternity Leave
  • 401(K) Profit Sharing with generous company match
  • 13 Paid Holidays (including your birthday and your work anniversary)
  • Paid Vacation and PTO
  • Two (2) Volunteer Days to support your favorite charitable organization(s)
  • Employee Assistance Program
  • Continuing Employee Education and Development
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