Assistant Community Manager
About The Position
Veris Residential, Inc. is seeking a committed and driven individual with a passion for excellence and prior experience in residential property management and operations to join their award-winning property management team. The role is for an Assistant Community Manager at the luxury rental community, Portside at East Pier I & II, in East Boston, MA. The Operations team is responsible for managing and coordinating team members, activities, and resources to achieve property goals. This includes financial management, personnel supervision, office administration, resident relations, and general property coordination such as work orders, move-ins/outs, marketing, leasing, and safety.
Requirements
- High School diploma or equivalent
- Proven ability in providing exceptional Customer service/resident relations
- Excellent written and verbal communication skills, as well as professional appearance and demeanor
- Ability to work weekends and flexible hours
- Experience managing a team
- Proven intermediate or better proficiency level in Microsoft Word, Excel (formulas) and Outlook
- Previous experience in a customer service environment
- Ability to be well-organized in a fast-paced environment successfully multi-task; work independently and meet multiple demanding deadlines
- Familiarity with Fair Housing regulations/guidelines
- All candidates must successfully pass background check and drug screening
- Valid driver’s license and insurance required
Nice To Haves
- A college degree is preferred but not required.
Responsibilities
- Financial management of property operations within approved budget; communication with residents, vendors & contractors
- Personnel: hire, train, motivate & supervise on-site staff
- Office Administration: ensure accuracy in preparation & review of property data/reporting
- Resident Relations: enhance resident retention through provision of phenomenal customer service
- General: Coordination of work orders and move ins/move outs with Maintenance Department; Marketing and leasing of the property; Safety
Benefits
- medical
- dental
- vision
- FSA/DDC
- company paid life insurance
- supplemental insurance programs
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
