Assistant Community Manager
About The Position
Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started. Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences. Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values: We Are Believers, We Communicate Authentically with Care, We Stay The Course, We Drive Performance.
Requirements
- Maintains a consistent level of professional customer service
- Excellent computer skills: Microsoft Word, Excel, and Outlook
- High school diploma or GED equivalent is required
- Ability to thrive in a fast-paced environment and manage multiple projects simultaneously
- Ability to embody the Redstone Culture and Redstone’s Core Values every day
Responsibilities
- Utilizes Company leasing expectations and procedures to consistently achieve property occupancy goals; greets prospective clients to determine needs and preferences, professionally presents the property and apartment homes, utilizes feature/benefit selling, closes the sale, and completes follow-up.
- Assists in giving leasing tours, answering leasing phone calls, and processing online inquiries as needed.
- Maintains resident ledgers to ensure correct balances; minimizes delinquency through consistent follow-up, including phone calls, notices, and personal visits.
- Manages the collection of rent and deposits from residents; issues notices to residents for late or non-payment, evictions, returned memos, etc.
- Responsible for the efficient and timely reporting, maintenance, and submission of all administrative forms, files, and reports in accordance with company policy; updates daily reports concerning notice to vacate, vacancy reports, activity reports, etc. on a daily basis.
- Reports any unusual or extraordinary circumstances regarding the residents or the property.
- Assists the Property Manager in any disciplinary or promotional recommendations with regard to all office personnel.
- Participates in Redstone training as required.
Benefits
- Health, Vision, and Dental Insurance
- 15 days of PTO and 10 paid holidays
- 3 Paid service days
- Paid parental leave
- 401K Plan with up to 6% matching
- Continued Education Program
- Employee Assistance Program
- Short-term Disability Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
