Assist Community Manager

The Michaels Organization•Mt Laurel Twp, NJ

About The Position

The Assistant Community Manager works under the supervision of the Community Manager and assists with all phases of property operations, including general administration, leasing, and maintenance. The role may also participate in preparing and controlling budgets and directing and controlling property resources.

Requirements

At least one year of experience in residential real estate management.
High school diploma or equivalent.
Professional appearance and ability to resolve conflicts professionally.
Excellent organizational skills and attention to detail.
Complete company-required certification training and testing after hire.
Ability to meet residents in their units, show units to prospective residents, and walk around the property, including climbing stairs in a multi-story facility.
Ability to work around cleaning solvents, paint fumes, and landscaping chemicals.
Evening and weekend work may be required.

Nice To Haves

Experience with Tax Credit, Section 8, and/or Public Housing.
Two or more years of college.

Responsibilities

Conduct resident recertification interviews, complete related paperwork and system entries, and submit materials to the corporate office.
Track rental inquiries from referrals, walk-ins, and phone contacts; accept, date and time stamp, and log rental applications.
Show vacant units and promote property amenities.
Maintain knowledge of accounts payable and receivable procedures and assist the Community Manager with collection efforts.
Assist with filing eviction court documents and attend court hearings when the Community Manager is unavailable.
Execute leasing marketing campaigns, including promotions and property and unit tours; prepare, process, and modify lease agreements and related forms.
Monitor competitors and market conditions affecting leasing and operations, and adjust business and marketing models to support competitiveness and compliance with applicable federal and state laws.
Retrieve messages from the property messaging service and return calls as necessary.
Stay current on laws and regulations relating to residential rental properties and on company processes and procedures.
Assist the Community Manager with ordering office supplies as needed.
Initiate, track, and close property work orders using applicable systems.
Perform other tasks and duties as required by the Community Manager.
Participate, as needed, in budget preparation and control and in directing and controlling property resources.