Assistant Community Manager- The Pointe at Neptune
About The Position
Edgewood Properties, a leading real estate development and property management company founded in 1992, is experiencing significant growth with plans to double its apartment portfolio to over 12,000 units in the next five years. We are seeking a full-time Assistant Community Manager to join our team at The Pointe at Neptune in Neptune, NJ. This role is crucial in supporting the Regional Manager to achieve financial and operational success by assisting with resident relations, leasing, marketing, financial tracking, property maintenance, and compliance, all aimed at ensuring a high-quality living experience for residents.
Requirements
- Minimum of 3 years of experience in property management, leasing, or hospitality.
- Experience with budget management, financial reporting, and rent collection.
- Strong customer service, problem-solving, and communication skills.
- Proficiency in RealPage or similar property management software.
- Knowledge of local landlord-tenant laws and fair housing regulations.
- Ability to multitask in a fast-paced environment and work collaboratively with leadership and team members.
Responsibilities
- Assist the Regional Manager in executing strategic initiatives to achieve financial and occupancy goals.
- Support the preparation and monitoring of the property's budget, including tracking expenses, analyzing financial reports, and identifying cost-saving opportunities.
- Assist with rent collection, delinquency follow-up, and maintaining accurate financial records.
- Review and process invoices using RealPage software and assist in budget forecasting.
- Partner with the leasing team to drive occupancy, renewals, and revenue growth.
- Help oversee vendor relationships, ensuring services align with budget and quality expectations.
- Serve as a point of contact for resident inquiries, service requests, and escalations, ensuring prompt resolution to maintain high resident satisfaction.
- Assist in organizing community events and engagement initiatives to foster a strong resident community.
- Address lease violations, notices, and legal matters as needed, including handling Court/Township requirements under the Regional Manager’s guidance.
- Assist in maintaining the community’s “curb appeal” and ensuring vacant units are market-ready.
- Help oversee maintenance operations, including coordinating work orders, inspections, and capital improvement projects.
- Support compliance with all company policies, local regulations, and fair housing laws.
- Ensure accurate and timely data entry in RealPage for resident and applicant records.
- Support and mentor leasing and administrative staff to ensure efficient daily operations.
- Help manage staff scheduling and workflow to meet operational goals, including move-ins, move-outs, and make-ready timelines.
- Collaborate with the Regional Manager to enhance team performance through training and professional development.
Benefits
- medical and dental and vision benefits
- life insurance
- a 401(k)
- on-site company fitness gym
- discounts on housing and home appliances
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
