Assistant Property Manager

DTN Management•Muskegon, MI

32d

About The Position

The Assistant Community Manager supports the Community Manager in achieving the property business plan. Through assigned responsibilities, mentoring and leadership to the team, and the ability to step in and lead in the Community Manager’s absence, your role requires you to be a jack of all trades. As an Assistant Community Manager, your primary responsibilities include: Leading by example and being a role model for the standards and behaviors consistent with the core values and culture of DTN Have positive interactions with all customers seeking to always provide a positive outcome consistent with DTN’s reputation goals Train, mentor, and provide leadership to all team members to support the goals of the company, property, and team members At the direction of the Community Manager, complete all assigned tasks Manage site leasing efforts including sales process, marketing and advertising campaigns, and monthly outreach Manage resident retention strategy including DTN renewal process and resident events Process applications and leases for current and future residents Manage social media and reputation management processes Create and manage all purchase orders Ensure resident satisfaction with regular interaction including work order follow-up

Requirements

1+ years of experience in property management, hospitality or retail industries
Financial acumen with experience managing to a P&L statement
Desire to provide great customer outcomes
An eye for detail - Our properties and team members are representing the brand
Proficient with computers and various software platforms including but not limited to Microsoft Word, Outlook, Excel and PowerPoint.
Reliable transportation to get to work daily and to conduct daily job responsibilities

Nice To Haves

Experience using an industry software is preferred
Can do attitude - Willingness to take on various roles as may be necessary to achieve property goals
Availability at night and on weekends at various times during the year

Responsibilities

Leading by example and being a role model for the standards and behaviors consistent with the core values and culture of DTN
Have positive interactions with all customers seeking to always provide a positive outcome consistent with DTN’s reputation goals
Train, mentor, and provide leadership to all team members to support the goals of the company, property, and team members
At the direction of the Community Manager, complete all assigned tasks
Manage site leasing efforts including sales process, marketing and advertising campaigns, and monthly outreach
Manage resident retention strategy including DTN renewal process and resident events
Process applications and leases for current and future residents
Manage social media and reputation management processes
Create and manage all purchase orders
Ensure resident satisfaction with regular interaction including work order follow-up