Assistant Community Manager

The Annex Group•Des Moines, IA

5h•Onsite

About The Position

The Annex Group is seeking an Assistant Community Manager. This role is for individuals who operate with a customer-first approach, are passionate about the company's mission, and take pride in making a difference in the lives of residents. The Assistant Community Manager is responsible and accountable for providing excellent customer experiences, supporting the company mission, and maintaining compliance with all applicable housing laws and programs.

Requirements

Must possess authentic and genuine care of others with a strong desire to impact positive change in our residents’ lives
Strong work ethic with demonstrated desire to learn and grow with a growing company
Ambitious individual for this fun and entrepreneurial working environment
Ability to work independently and successfully execute multiple assignments
Must be a proficient communicator and listener
Must have basic knowledge of accounting and budgeting
Ability to work on multiple projects simultaneously with frequent interruptions
Must have a valid U.S. driver’s license
Working knowledge of social media and MS Office software programs necessary
Ability and willingness to effectively use other job-related technology tools
High School Diploma or GED
Attend annual fair housing training
Attend state agency compliance training
Attend other company required training

Nice To Haves

Property management experience preferred
Affordable Housing experience preferred
1-2 years previous management experience preferred

Responsibilities

Provide excellent experiences for our residents, vendors, community partners, investors, and owners.
Excellent execution of community resident services that positively impact their lives.
Execute best in class curb appeal and property appearance standards.
Achieve above average resident survey results.
Assist the Community Manager with managing the property by achieving key performance indicators including but not limited to achieving budgeted occupancy and maintaining the property within budget.
Adhere to company policies and standard operating procedures.
Adhere to LIHTC (Low Income Housing Tax Credit) program requirements including but not limited to qualifying households, annual recertifications, state agency and investor reporting and property specific requirements.
Assist the Community Manager with successful and accurate documentation of all internal and external reporting.
Assist the Community Manager with processing daily accounting functions related to financial management, accounts receivable and accounts payable.
Follow required health and safety guidelines.
Other duties as assigned