Assistant Community Manager - VYV, 474 Warren Street, Jersey City,NJ

Rose Associates Inc.•Jersey City, NJ

23h•$85,000 - $95,001•Onsite

About The Position

Rose Associates is seeking a dedicated and detail-oriented individual to join their team as an Assistant Community Manager for their multifamily properties. The Assistant Community Manager will play a crucial role in supporting the Community Manager in day-to-day operations, resident relations, and administrative tasks to ensure the success of vibrant residential communities. Rose Associates is a recognized market leader in multifamily and mixed-use real estate, owning, developing, and operating leading properties in urban markets. They have a dynamic services platform spanning development, construction, property and asset management, leasing, marketing, and accounting/financial operations. The company partners with private owners and institutional investors globally and relies on technology and deep expertise to consistently outperform the market. Rose Associates has been the top-rated manager for resident satisfaction in the United States on the Kingsley Surveys platform for the past three years. Established in 1925, Rose Associates possesses a century of real estate expertise and an impeccable reputation for excellence and integrity. Today a woman-owned business led by CEO Amy Rose, they are committed to a corporate culture of belonging and inclusion. As they expand across the Northeast, Rose is providing opportunity for team members to grow their careers in an environment of respect and support.

Requirements

Minimum of 3 years of multifamily leasing and/or assistant community management experience.
Proficiency in navigating computers and community management software, including Microsoft Office, iLuvLeasing, On-Site, Elise AI, RentCafe and Yardi.
Technical knowledge of building operations and maintenance.
Understanding of marketing trends, budgeting, and reporting.
Valid NYS real estate license or ability to obtain one within the first 120 days of employment. All active license holders must register their license with Rose Associates upon hire.
Work authorization (required)
Must be available to work weekends (Saturdays and Sundays)

Nice To Haves

Bachelor’s degree in business, marketing, real estate, or finance is preferred.

Responsibilities

Address resident requests, complaints, and inquiries in line with contractual obligations and standards.
Liaise between ownership and residents, including drafting and distributing resident communications.
Foster positive relationships among residents, management, and building staff.
Assist in analyzing income and expense patterns, budget forecasting, code and process accounts payable and receivable, file compliance paperwork, and maintain office files.
Manage office supplies inventory and monitor storage, bicycle, and fitness agreements for compliance.
Prepare monthly reports, ensuring delinquency is below 0.5% of GPR.
Assist in regular community inspections, coordinate Move In/Move Out schedule, collect insurance certificates, and process Move Out Reports and security deposit refunds.
Assist with data entry in the online work order system and support Resident Manager with post-move out walk-throughs.
Collaborate with property management and maintenance on renovations or CapEx projects, obtain vendor estimates and review contracts, provide recommendations for modifications and coordinate vendors for repairs as necessary.
Conduct leasing demonstrations, monitor and maintain new and renewal leases to include optimal renewal rates, process lease administration paperwork, and enter information into property management systems.
Assist in the lease enforcement process, including reviewing applications, conducting inspections, and ensuring notice requirements.
Maintain competitive marketplace intelligence to contribute to sales, marketing, and operational initiatives for budgeted occupancy and customer retention goals.
Supervise programs for resident retention and collaborate with internal departments.
Be available for after-hours emergencies, ensure proper insurance requirements are met, report liability and property incidents to upper management, and submit necessary paperwork.
Must be present on-site and be able to move throughout the building to address community-related matters, including exceptional communication skills to meet with tenants, staff, vendors and visitors.
Ability to ascend and descend stairs and be comfortable with exposure to varying environmental climates and circumstances.
Position may be required to perform duties outside their normal responsibilities as needed.