Assistant Community Manager

HOBAN & ASSOCIATES, LLC • Tacoma, WA

6d • Onsite

About The Position

We are seeking a motivated and customer-focused Assistant Community Manager to support the daily operations of our community while helping create an exceptional resident experience. The ideal candidate is organized, detail-oriented, and thrives in a fast-paced environment while assisting with leasing, resident relations, rent collections, and operational support. This Is More Than a Job — It’s Your Opportunity to Make a Difference.

Requirements

• High School education or equivalent
• Must have 2 year minimum previous experience.
• Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Previous clerical/administrative experience and experience with office computers and software
• Type 35+ words per minute
• Comfortable with a 10-key and can reconcile account ledgers
• Must have a valid driver’s license and be able to drive
• Must have reliable transportation
• Able to speak to residents and maintain good working relations with other team members and any contract laborers working on the property

Responsibilities

• Assist with leasing phone calls, email, marketing, and community tours
• Handle accounts receivable - input new resident information in the software system including concessions if offered, process rent payments, track partial payments, late payments, NSF payments, and rent delinquencies, and process evictions if necessary
• Reconcile resident ledgers monthly and during move-outs for timely disposition of security deposits
• Organize resident files and review all rental applications, lease agreements, and lease renewals for accuracy and compliance
• Assist Community Manager in preparation of weekly and monthly financial reports
• Enforce apartment community rules and regulations and assist with resident disputes
• Respond to resident inquiries, work orders, and concerns promptly and with proper documentation
• Assist the Manager in maintaining the curb appeal of the community and in ensuring the buildings are up to government and environmental regulations
• Ensure employee compliance with the Washington State Residential Landlord & Tenant Act

Benefits

• No-Cost Medical, Dental & Vision Coverage (employee-only)
• Life Insurance (employer-paid basic coverage)
• Voluntary Life & Supplemental Insurance (AFLAC)
• 401(k) Plan with Employer Match
• Health Savings Account (HSA)
• Employee Assistance Program (EAP)
• Employee Discounts (LifeMart & more)
• Pet Insurance through MetLife

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED