Assistant Community Manager FT
About The Position
The Assistant Community Manager is responsible, under the direction of the Community Manager, for all phases of the property operations, and to act as main point of contact in the absence of the Community Manager. This role involves managing office clerical duties, ensuring compliance with affordable housing regulations, conducting new resident orientations, collecting rents, maintaining tenant files, and assisting with legal and risk management issues. For properties with 200+ units, there may be two Assistant Managers who divide duties. The role also includes Resident Service Coordinator functions, such as developing and maintaining a resource directory for residents, organizing educational events, and assisting residents in connecting with community agencies and social services.
Requirements
- Must be able to work assigned hours as scheduled.
- Must be able to work in a fast paced environment.
- Must be able to maintain confidentiality.
- Must be able to complete tasks in a timely manner.
- Must be able to meet assigned deadlines.
- Familiarity with clerical practices, office procedures, and automated equipment.
- Required to learn all aspects of community manager duties.
- Ability to satisfactorily complete tasks with minimal supervision.
- Must be a self starter and self motivated.
- Ability to perform assigned tasks with reasonable speed and accuracy.
- Excellent verbal and written communication skills.
- High School diploma
- At least 1 year of Assistant Property Management experience
- Must have working knowledge of affordable housing programs: LIHTC, Section 8, HUD
- Must have strong customer service
Nice To Haves
- Bachelor’s degree from an accredited college or university.
- At least 3 years of Assistant Property Management experience
Responsibilities
- Responsible for all office clerical duties including filing, answering phone calls and administration of affordable housing paperwork
- Must take annual Fair Housing Training to ensure property compliance
- Conducts new resident orientation
- Responsible to collect resident rents and prepares deposit slip
- Maintains tenant files and all related documentation with accuracy
- Performs Supervisory duties when Community Manager is absent
- Assists in entering work orders for maintenance staff
- Assists in legal proceedings and risk management issues as needed
- Develop and Maintain Resource Directory including state and/or local service providers for residents
- Organize presenters for educational events
- Assists residents in obtaining contact information to community agencies, community providers and other social services agencies
- Other tasks as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
