Assistant Community Manager - Reno, NV

USA Properties Fund•Reno, NV

2d•Onsite

About The Position

USA Multifamily Management, Inc. is seeking an Assistant Community Manager for a 200-unit Senior Community in Reno, NV. This is a non-exempt, part-time position reporting to the Community Manager. The company specializes in managing residential multifamily communities, with a focus on Tax Credit properties (LIHTC). USA Multifamily Management is a subsidiary of USA Properties Fund, Inc., a real estate investment and development organization. The role involves maintaining compliance with various housing regulations, ensuring accurate paperwork, managing resident recertifications, and supporting community financials. The Assistant Community Manager will also handle resident relations, marketing efforts, and leasing inquiries.

Requirements

A minimum of six (6) months of on-site property management experience at a Tax Credit; Section 42 property (LIHTC - Low Income Housing Tax Credit)
Computer skills in Microsoft Word, Excel and Outlook
Strong skills in customer service and sales
Must have a valid driver’s license from the state in which you reside
High School Diploma or GED preferred, but not required

Nice To Haves

Experience in YARDI Voyager is a plus

Responsibilities

Maintains compliance with all general and community-specific regulations, including LIHTC, Bond, MHP, RHCP, and/or HOME program requirements.
Ensures paperwork is completed accurately and processed as directed.
Completes initial applications within two weeks of application date and resident recertifications on time.
Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other applicable laws.
Maximizes rental income by reviewing aged receivables and collecting outstanding balances.
Assists with the review of community financials and expenses.
Posts resident rent payments and subsidy/housing rent payments where applicable.
Develops and maintains positive, professional relationships with internal and external stakeholders.
Handles resident complaints, concerns, and special requests as directed by the Community Manager.
Monitors marketing efforts and develops new strategies.
Responds to incoming leasing inquiries (waitlist, telephone, email, walk-in) and maintains a current database of all traffic-related activities.
Completes required monthly tasks.
Uses proper personal protective equipment (PPE) when completing a task.
Addresses and reports any potential safety hazards to supervisors immediately upon discovery.