Assistant Community Manager-Hillview

EUREKA MULTIFAMILY GROUP•Memphis, TN

5d•Onsite

About The Position

Eureka Multifamily Group is seeking an Assistant Community Manager to support the daily operations of a 265-unit multi-family community in Memphis, TN. This role involves administrative tasks, organizing property viewings, handling resident relations, inspecting property conditions, and coordinating maintenance. The Assistant Community Manager will help ensure the property is maintained within budget, complies with regulations like Section 42 and HUD 4350, and adheres to state and federal guidelines.

Requirements

High school diploma/GED.
At least 1 year of affordable housing property management experience, including HUD and project-based section 8.
Ability to stand, bend, walk, sit, use hands and fingers to handle tools and controls, reach with hands and arms, climb stairs and ladders, balance, stoop, kneel, crouch, crawl, talk and hear.
Ability to lift a minimum of 50 pounds individually.
Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.

Nice To Haves

Degree in business, management, or real estate preferred.
Bilingual is a plus.

Responsibilities

Ensure accurate maintenance of property records, including lease and general files, stored securely.
Complete all required reports accurately and on time.
Regularly inspect the property to ensure good maintenance and curb appeal.
Lease units to households that meet the property's income restrictions, rental criteria, and HUD guidelines.
Ensure all application paperwork is complete and complies with program requirements, requiring manager's signature.
Maintain new lease and lease renewal practices according to HUD/CA/TC guidelines, including certification and verification processes.
Process annual re-certifications and tenant notification documents at 120, 90, and 60-day increments.
Process interim re-certifications as required for HUD-governed properties.
Assist the Property Manager in audit preparations and ensure on-site compliance.
Handle record keeping and reporting in accordance with HUD/TC/ADHP/HOME/Bond regulations.
Maintain waiting and transfer lists per HUD/CA/TC guidelines.
Collect rents and implement procedures for delinquent accounts.
Initiate eviction procedures for residents who fail to pay rent.
Maintain accurate records of rent collections.
Collect security deposits and record the date and time of collection.
Calculate and report any escalations or other charges designated in the lease to the Property Manager.
Perform other duties assigned by the manager or corporate executive.
Manage maintenance and other staff in the absence of the Property Manager or Regional Manager.
Ensure lease files are complete and all lease-related documents are executed properly according to program requirements (HUD, LIHTC, Mod-Rehab, etc.).
Prepare and schedule property viewings, conduct property tours, and interview prospective tenants.
Process applications, conduct credit checks, and negotiate contracts.
Ensure resident satisfaction, indicated by a high renewal rate and few complaints.
Address and resolve resident questions, concerns, and complaints promptly.
Assist new residents with move-in, including community procedures, parking, hours, and mail.
Ensure residents are provided with a clean, safe, and well-maintained home.
Maintain organized and updated resident files and records.
Report any problems or issues to the property manager.