Assistant Community Manager - Encina Meadows Apartments, Goleta, CA
The Towbes Group•Goleta, CA
•Onsite
About The Position
Join a Team That's Building Community For over 60 years, The Towbes Group has been creating places on the Central Coast where people genuinely love to live. We're an award-winning, fully integrated property management, development, and construction firm – and we're looking for an Assistant Community Manager who's organized, detail-oriented, and ready to take on a key leadership role supporting one of our communities. If you enjoy variety in your day, have a head for numbers as well as people, and want real growth potential, we'd love to meet you.
Requirements
- High school diploma or GED
- 2+ years of experience in multifamily or property management
- A clean DMV record and ability to pass a background check
- Working knowledge of Fair Housing laws and other applicable regulations
- Strong communication skills – verbal, written, and comfort with Microsoft Office
- Ability to walk the property regularly, including stairs, for inspections and resident communication
- Comfort using approved AI tools to draft communications and streamline workflows, with a sharp eye for reviewing that content for accuracy and compliance
- Strong problem-solving skills and the ability to work independently under pressure
- A high level of integrity and a genuine, people-first approach to the job
- Flexibility to work evenings and weekends as the community needs
Responsibilities
- Work closely with the Community Manager to keep daily operations running smoothly – balancing leasing support, financial administration, and resident relations while helping the team deliver an exceptional living experience.
- Showcase apartments and community amenities to prospective residents
- Track competitive properties and market trends to help shape leasing strategy
- Help prepare newsletters, event materials, and promotional flyers
- Conduct credit and reference checks on prospective residents
- Serve as a point of contact for resident inquiries, requests, and concerns
- Support renewal notices and retention follow-ups
- Plan and help execute community events that build connection
- Maintain proactive, friendly communication that keeps residents satisfied
- Oversee move-in and move-out processes, ensuring lease terms are followed
- Process, record, and deposit rental payments, application fees, and security deposits
- Assist in reviewing delinquent accounts and initiating collection or legal action as needed
- Process invoices through PayScan and verify vendor credentialing before scheduling services
- Support preparation of the annual property budget
- Maintain accurate financial records in Yardi and assist with financial reporting
- Assist with deposit accounting and security deposit reconciliations
- Keep resident files and lease agreements accurate and compliant with Fair Housing, DRE, and all applicable laws
- Ensure timely renewals and ongoing lease compliance
- Conduct regular property walks to maintain cleanliness and curb appeal
- Enforce community policies and lease terms, addressing concerns professionally
- Follow safety protocols and emergency procedures
- Coordinate with the maintenance team to ensure service requests are handled promptly
- Maintain proficiency in Yardi and CRM IQ, using system tools to support leasing, accounting accuracy, and data integrity
Benefits
- Full health coverage – medical, dental, vision, life, and long-term disability
- 401(k) with a liberal company match
- Paid vacation and sick time programs
- Access to the Local Coastal Housing Partnership benefits
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
