Assistant Community Manager - Caroline

RangeWater•Charleston, SC

3d•Hybrid

About The Position

The Assistant Community Manager supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community. This role involves completing accounting and reporting tasks, preparing monthly close-out and financial reports, processing invoices, collecting rent and other payments, performing bank deposits, dispositions, and account reconciliations, and utilizing the property management system for financial tracking and reporting. The position also supports leasing and marketing efforts to achieve revenue and occupancy goals, handles daily financial transactions, reviews vendor invoices, analyzes market trends, enforces lease terms, conducts property tours, manages client relationships, oversees contractors and vendors, promotes resident satisfaction, ensures property safety and appearance, and acts as the on-site supervisor in the Community Manager's absence. Additionally, the role involves developing and implementing marketing plans to sustain occupancy and following established policies to boost occupancy.

Requirements

High School Diploma or GED Equivalent
Property Management, Sales, Marketing, and Customer Service background sufficient to manage the day-to-day operation of an apartment community.
Advanced Communication, Presentation, and Delivery Skills with ability to connect to people at all levels.
Proficiency in internet, word processing, spreadsheet, and database management programs for reporting purposes.
Strong proficiency in property management software (preferably Entrata Yardi and/or One Site).
Current Valid Driver's License
Must be available to work on weekends when scheduled.
Must be able to perform the essential job functions unaccompanied.
Must be able to push, pull, lift, carry, or maneuver weights up to twenty (20) pounds independently and fifty (50) pounds with assistance.
The employee is frequently required to stand, walk, reach with hands and arms, climb, stoop, and squat.
Intermittently required to sit and perform keyboard work.
Routine local travel may be required to run business-related errands including but not limited to meetings and training.
Non-local travel may be required for business-related responsibilities.

Nice To Haves

Experience in property management, sales, marketing, and customer service.

Responsibilities

Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community.
Completes accounting and reporting tasks, prepares monthly close-out and financial reports, processes invoices for payment, collects rent, fees, and other payments, completes bank deposits, dispositions, and account reconciliations.
Uses the property management system to record, track, and report on all financial workings of the property.
Supports leasing and marketing efforts in person to achieve the property's revenue and occupancy goals by completing the full leasing cycle from beginning to end.
Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased in accordance with company policies and procedures.
Gathers, analyzes, and interprets market and economic trends that may impact the property and recommends improvements.
Keeps informed of changes in technology, industry and standards, leasing and sales tools and processes.
Manages the lease enforcement process, including apartment inspections, evictions, collections, notifications, and other processes as outlined in the lease agreement, and takes appropriate action.
Conducts property tours and provides updates on property's performance, and meets with clients as needed.
Manages contractors and vendors.
Promotes resident satisfaction by establishing and maintaining relationships with residents and co-workers.
Is responsible for the safety, cleanliness, and general appearance and appeal of the property, and reporting any mechanical and electrical equipment malfunctions as well as employee/visitor/resident injuries or accidents.
Ensures the property maintenance team complies with Company’s standards regarding service requests.
Acts as the on-site supervisor in the absence of the Community Manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.
Stays informed about current market and competitor conditions that may impact the community's occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the property's established policies related to concessions, specials, and other programs to boost occupancy.
Performs other duties as assigned.