Assistant Community Manager -The Caroline

RangeWater•Charleston, SC

1d•Onsite

About The Position

The Assistant Community Manager supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community. This role involves completing accounting and reporting tasks, preparing monthly close-out and financial reports, processing invoices, collecting rent and fees, performing bank deposits and account reconciliations, and utilizing property management systems for financial tracking and reporting. The position also supports leasing and marketing efforts to achieve revenue and occupancy goals, handles lease enforcement, manages client/owner relations, oversees contractor and vendor activities, promotes resident satisfaction, ensures property safety and appearance, and acts as the on-site supervisor in the Community Manager's absence. Additionally, the role involves staying informed about market conditions, developing marketing plans, and implementing strategies to boost occupancy.

Requirements

High School Diploma or GED Equivalent
Property Management, Sales, Marketing, and Customer Service background sufficient to manage the day-to-day operation of an apartment community.
Advanced Communication, Presentation, and Delivery Skills with ability to connect to people at all levels.
Proficiency in internet, word processing, spreadsheet, and database management programs for reporting purposes.
Strong proficiency in property management software (preferably Entrata Yardi and/or One Site).
Current Valid Driver's License
Must be available to work on weekends when scheduled.
Must be able to perform the essential job functions unaccompanied.
Must be able to push, pull, lift, carry, or maneuver weights up to twenty (20) pounds independently and fifty (50) pounds with assistance.
The employee is frequently required to stand, walk, reach with hands and arms, climb, stoop, and squat.
Intermittently required to sit and perform keyboard work.
Routine local travel may be required to run business-related errands including but not limited to meetings and training.
Non-local travel may be required for business-related responsibilities.

Nice To Haves

Experience with Entrata Yardi and/or One Site property management software.

Responsibilities

Completes accounting and reporting tasks, prepares monthly close-out and financial reports, processes invoices for payment, collects rent, fees, and other payments, completes bank deposits, dispositions, and account reconciliations.
Uses the property management system to record, track, and report on all financial workings of the property.
Supports leasing and marketing efforts in person to achieve the property's revenue and occupancy goals by completing the full leasing cycle from beginning to end.
Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased in accordance with company policies and procedures.
Gathers, analyzes, and interprets market and economic trends that may impact the property and recommends improvements.
Keeps informed of changes in technology, industry and standards, leasing and sales tools and processes.
Manages the lease enforcement process, including apartment inspections, evictions, collections, and notifications.
Conducts property tours, provides updates on property performance, and meets with clients/owners as needed.
Manages contractors and vendors.
Promotes resident satisfaction by establishing and maintaining relationships with residents and co-workers.
Ensures property safety, cleanliness, and general appearance, and reports any mechanical/electrical malfunctions or injuries/accidents.
Ensures property maintenance team complies with Company's standards regarding service requests.
Acts as the on-site supervisor in the absence of the Community Manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks, and managing the operation of the community.
Stays informed about current market and competitor conditions, develops and implements marketing plans and goals to sustain occupancy, and follows established policies related to concessions and specials.
Performs other duties as assigned.