Assistant Community Manager

Progress Residential•Winter Park, FL

2d•Onsite

About The Position

Your career has a home here. Ready to make an impact with a dynamic, forward-thinking company? As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living experience for our residents – and an empowering, people-first culture for our team members. That’s why, for two years in a row, our employees have voted Progress a certified Great Place to Work®. As the demand for professionally managed rental homes continues to grow, so do the opportunities at Progress. We’re looking for passionate professionals who are ready to grow with us, make a difference and be part of something meaningful.

Requirements

Previous property management industry experience.
Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by law.
Effective computer technology skills and basic knowledge of MS Office Suite.
Effective oral and written communication skills.
Ability to handle multiple projects and thrive in a fast-paced, competitive environment.
Previous bookkeeping/account reconciliation experience.
Knowledge of Yardi Voyager/CRM experience.

Responsibilities

Assists with daily and month-end reporting, including accurate reporting on resident ledgers.
Responsible for posting rent, collection on delinquency, the eviction process, creating/posting POs, and daily deposits.
Post notices to vacate and other community communication as needed.
Secures and manages lease renewals and prepares new lease paperwork for approval. (applies to locations without a renewal specialist only).
Physically walk and inspect the community daily, addressing issues and verifying property conditions meet company standards.
Responsible for checking, responding to and documenting community and individual emails, voicemails, and text messages.
Assist in hiring and training of new team members as needed.
Monitors resident satisfaction through various methods of communication.
Develops and maintains knowledge of the property and competitors in the area.
Oversees property operations and staff in the Community Manager’s absence.
Assist with leasing job duties, including touring prospective residents and preparation of lease agreements, as directed to meet business needs.
Responsible for posting all charges to resident and non-current resident accounts.
Complete pre and post-move-out inspections to assess for damages.
Complete final account statements and ensure balances are sent to collections or refunds processed per BH policies.
Other duties as assigned.