Assistant Community Manager

Logan Property ManagementEnterprise, NV
Onsite

About The Position

The Logan at Southern Highlands is a premier Class A luxury apartment community committed to providing exceptional living experiences to our residents. We are seeking a dedicated and enthusiastic Assistant Community Manager to support our Community Manager in ensuring the smooth operation and management of our property. The ideal candidate will be highly organized, customer-focused, and passionate about creating a welcoming and vibrant community environment.

Requirements

  • Previous experience in property management, hospitality, or customer service, preferably in a Class A/luxury setting.
  • Strong interpersonal and communication skills with a customer-focused attitude.
  • Proficiency in property management software (e.g., Yardi, RealPage) and Microsoft Office Suite.
  • Excellent organizational skills with the ability to multitask and prioritize effectively.
  • Detail-oriented and proactive with a strong problem-solving mindset.
  • Ability to work flexible hours, including weekends and holidays, as needed.

Responsibilities

  • Assist in addressing resident inquiries, complaints, and requests in a timely and professional manner.
  • Foster positive relationships with residents to enhance community satisfaction and retention.
  • Plan and coordinate community events and activities to promote resident engagement.
  • Assist with leasing activities, including conducting tours of the property, processing applications, and preparing lease agreements.
  • Ensure accurate and up-to-date records of all leasing transactions and resident information.
  • Collaborate with the marketing team to implement and track marketing campaigns and strategies.
  • Maintain organized and efficient office operations, including managing correspondence, filing, and office supplies.
  • Support the Community Manager in preparing reports, budgets, and other documentation as needed.
  • Handle incoming calls, emails, and walk-in inquiries with professionalism and courtesy.
  • Conduct regular inspections of the property to ensure cleanliness, safety, and adherence to community standards.
  • Coordinate with maintenance staff to address and resolve maintenance requests and issues promptly.
  • Assist in the enforcement of community policies and regulations to maintain a high standard of living for residents.
  • Assist with rent collection, processing payments, and managing delinquent accounts.
  • Help in preparing and reviewing financial statements and reports.
  • Support the Community Manager in managing the property's budget and financial performance.

Benefits

  • Comprehensive medical coverage to ensure the health and well-being of employees and their families.
  • Access to dental care to maintain oral health and hygiene.
  • Coverage for vision care, including eye exams and corrective lenses.
  • Paid parental leave to support employees during significant life events such as the birth or adoption of a child, fostering a supportive work-life balance.
  • Matching contributions to employees' 401(k) retirement savings plans, helping them plan for a secure financial future.
  • Access to career advancement programs, training, and educational opportunities to support professional growth and development within the company.
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