Apartment Assistant Manager

Gaines Investment Trust • San Diego, CA

7d • $25 - $28 • Onsite

About The Position

We are seeking an experienced Assistant Community Manager to support one of our apartment communities in the San Diego area. This role is ideal for a motivated, customer-focused professional who enjoys building relationships, maintaining organized operations, and helping create an exceptional living experience for residents. The Assistant Community Manager partners closely with the Community Manager to support daily property operations, resident relations, leasing, financial performance, and team success.

Requirements

• 2+ years of Assistant Community Manager or property management experience in the multifamily industry
• Strong knowledge of multifamily leasing and property management operations
• Excellent customer service, communication, and relationship-building skills
• Strong organizational skills with exceptional attention to detail
• Ability to prioritize multiple responsibilities while maintaining accuracy and professionalism
• Experience collecting rent, managing delinquency, renewals, and lease administration
• Strong problem-solving and conflict-resolution skills
• Proficiency with Microsoft Office
• Ability to work independently while collaborating effectively with the onsite team
• Positive attitude, strong work ethic, and commitment to delivering an outstanding resident experience
• Valid driver's license and reliable transportation

Nice To Haves

• experience with Yardi Voyager and CRM systems preferred

Responsibilities

• Support the daily operations of a multifamily apartment community alongside the Community Manager
• Deliver exceptional customer service to current and prospective residents
• Build and maintain positive relationships with residents while resolving concerns professionally and promptly
• Assist with leasing activities, apartment tours, lease preparation, and move-in coordination
• Process lease renewals and support resident retention initiatives
• Collect and post rent payments while assisting with delinquency management and legal notices in accordance with company policies
• Maintain accurate resident files, lease documentation, and property records
• Assist with budgeting, reporting, and ensuring financial accuracy
• Utilize Microsoft Office, Yardi Voyager, and CRM software to manage daily operations
• Coordinate with maintenance staff to ensure service requests are promptly completed and residents receive outstanding service
• Assist with vendor coordination, invoice processing, and administrative responsibilities
• Maintain a professional, organized, and welcoming leasing office
• Support marketing, resident events, and community engagement initiatives
• Ensure compliance with Fair Housing laws and company policies
• Perform additional duties as assigned to support the success of the community

Benefits

• Competitive compensation with monthly performance bonuses
• Medical, Dental, and Vision insurance
• 401(k) with company match
• Paid Time Off, Paid Holidays, and Floating Holiday
• Employee Assistance Program (EAP)
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Company-paid Life Insurance
• Optional Short-Term Disability, Long-Term Disability, and AD&D coverage
• Pet Insurance
• Employee apartment discount (where available)
• Ongoing training, professional development, and opportunities for career advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed