Assistant Community Manager - Nashville, TN

RangeWater•Nashville, TN

5d•Onsite

About The Position

The Assistant Community Manager supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community. This role involves completing accounting and reporting tasks, preparing monthly close-out and financial reports, processing invoices, collecting rent and other payments, completing bank deposits, dispositions, and account reconciliations, and utilizing the property management system for financial tracking and reporting. The position also supports leasing and marketing efforts to achieve revenue and occupancy goals, handles daily financial transactions, reviews and submits vendor invoices, analyzes market trends, stays updated on industry changes, manages the lease enforcement process, conducts property tours, updates clients on property performance, manages contractors and vendors, promotes resident satisfaction, ensures property safety and appearance, oversees maintenance team compliance, and develops marketing plans to sustain occupancy. The role may also involve acting as the on-site supervisor in the Community Manager's absence.

Requirements

High School Diploma or GED Equivalent
Property Management, Sales, Marketing, and Customer Service background sufficient to manage the day-to-day operation of an apartment community.
Advanced Communication, Presentation, and Delivery Skills with ability to connect to people at all levels.
Proficiency in internet, word processing, spreadsheet, and database management programs for reporting purposes.
Strong proficiency in property management software (preferably Entrata Yardi and/or One Site).
Current Valid Driver's License
Must be available to work on weekends when scheduled.
Must be able to perform the essential job functions unaccompanied.
Must be able to push, pull, lift, carry, or maneuver weights up to twenty (20) pounds independently and fifty (50) pounds with assistance.
Frequently required to stand, walk, reach with hands and arms, climb, stoop, and squat.
Intermittently required to sit and perform keyboard work.
Routine local travel may be required to run business-related errands including but not limited to meetings and training.
Non-local travel may be required for business-related responsibilities.

Nice To Haves

Experience in property management, sales, marketing, and customer service.

Responsibilities

Completing accounting and reporting tasks, preparing monthly close-out and financial reports.
Processing invoices for payment, collecting rent, fees, and other payments.
Completing bank deposits, dispositions, and account reconciliations.
Using the property management system to record, track, and report on all financial workings of the property.
Supporting leasing and marketing efforts to achieve the property's revenue and occupancy goals.
Completing the full leasing cycle from beginning to end.
Completing the daily transactions and tasks related to the financial operation of the community.
Reviewing and submitting invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased.
Gathering, analyzing, and interpreting market and economic trends that may impact the property and recommending improvements.
Keeping informed of changes in technology, industry and standards, leasing and sales tools and processes.
Managing the lease enforcement process, including apartment inspections, evictions, collections, and notifications.
Conducting property tours and providing updates on property’s performance and meeting with client as needed.
Managing contractors and vendors.
Promoting resident satisfaction by establishing and maintaining relationships with residents and co-workers.
Ensuring property safety, cleanliness, and general appearance and appeal.
Reporting any mechanical and electrical equipment malfunctions as well as employee/visitor/resident injuries or accidents.
Ensuring property maintenance team complies with Company’s standards regarding service requests.
Acting as the on-site supervisor in the absence of the Community Manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks, and managing the operation of the community.
Developing and implementing short- and long-term marketing plans and goals to sustain occupancy.
Other duties as assigned.