Assistant Community Manager - Lease Up

ZRS Management•Olympia, WA

5d•Onsite

About The Position

The Assistant Property Manager's primary responsibilities include motivating and encouraging the Leasing Consultants in leasing tasks; compiling, understanding and utilizing market information on an on-going basis; and preparing for advancement to Property Manager. The position of Assistant Property Manager reports directly to the Property Manager. The Assistant Property Manager primary focus shall include but not be limited to: Collect rent in a timely manner, and ensure that all revenue data is posted correctly in the accounting system. File evictions when applicable, and be informed of local laws and policies. Issue lease violations when necessary and work closely with the property manager to ensure community guidelines are being met. Review and approve applications when necessary and ensure proof of income and applications are within community qualification guidelines. Audit move-ins and ensure that all applicable monies have been paid and all necessary leasing documents have been executed and uploaded. Ensure that all residents' current and future scheduled billing is correct. Complete monthly reports in accordance with company guidelines. Become familiar with the property budget and coding and assist in preparing and uploading bills and submitting them for approval. Troubleshoot and resolve resident situations before being escalated to the property manager. Assist with leasing when necessary and take tours. Take escalated service requests and work with the property team to ensure adherence to customer service standards. Work closely with property manager to ensure the property is meeting budgeted occupancy and leasing goals. Assist Property Manager with hosting resident functions and maximizing resident renewals. May need to work one weekend a month.

Requirements

Valid Driver's License
1+ year of experience in property management or real estate preferred
High school diploma a must
Post-secondary preferred in units in business, or property management
Excellent computer skills
Excellent verbal, math, and reasoning skills
Strong negotiating and sales abilities
Strong leadership, interpersonal and organization skills
Effective time management skills and attention to detail
Knowledge of Microsoft Excel, Microsoft Word, and other Microsoft Office products
Knowledge of Internet, Email, and social media as it pertains to marketing of community
Knowledge of property management software, such as, Onesite, Yardi, RealPage, Knock, RentCafe, Resman, etc.
Knowledge of business practices and principles
Ability to handle multiple projects and tasks
Ability to cope with stress in a composed manner
Ability to respect and maintain confidentiality
Ability to work independently as well as collaboratively in a team environment
Flexible to work evenings, weekends, and holidays as needed

Nice To Haves

Post-secondary education in business, or property management

Responsibilities

Motivating and encouraging the Leasing Consultants in leasing tasks
Compiling, understanding and utilizing market information on an on-going basis
Preparing for advancement to Property Manager
Collecting rent in a timely manner, and ensuring that all revenue data is posted correctly in the accounting system
Filing evictions when applicable, and being informed of local laws and policies
Issuing lease violations when necessary and working closely with the property manager to ensure community guidelines are being met
Reviewing and approving applications when necessary and ensuring proof of income and applications are within community qualification guidelines
Auditing move-ins and ensuring that all applicable monies have been paid and all necessary leasing documents have been executed and uploaded
Ensuring that all residents' current and future scheduled billing is correct
Completing monthly reports in accordance with company guidelines
Becoming familiar with the property budget and coding and assisting in preparing and uploading bills and submitting them for approval
Troubleshooting and resolving resident situations before being escalated to the property manager
Assisting with leasing when necessary and taking tours
Taking escalated service requests and working with the property team to ensure adherence to customer service standards
Working closely with property manager to ensure the property is meeting budgeted occupancy and leasing goals
Assisting Property Manager with hosting resident functions and maximizing resident renewals