Assistant Community Manager

American Landmark Management, LLC • Allen, TX

3h • $0 - $24 • Onsite

About The Position

The Assistant Community Manager plays a vital role in supporting the overall management and engagement of residential or commercial communities within the United States. This position focuses on fostering a positive environment by assisting with day-to-day operations, resident relations, and community events. The Assistant Community Manager works closely with the Community Manager to ensure that all community standards, policies, and procedures are upheld, contributing to resident satisfaction and retention. This role requires proactive problem-solving and effective communication to address resident concerns and coordinate maintenance or administrative tasks. Ultimately, the Assistant Community Manager helps create a welcoming, well-maintained, and smoothly operated community that meets both resident and organizational expectations.

Requirements

• High school diploma or equivalent required
• At least 1-2 years of experience in property management, community management, or customer service roles.
• Strong interpersonal and communication skills with the ability to interact professionally with residents, vendors, and team members.
• Proficiency in Microsoft Office Suite and familiarity with OneSite and LRO.
• Ability to multitask, prioritize responsibilities, and work independently in a fast-paced environment.

Nice To Haves

• Associate’s or Bachelor’s degree in Business, Hospitality, or related field preferred.
• Experience working in residential or commercial property management.
• Certification such as Certified Apartment Manager (CAM) or similar industry credentials.
• Knowledge of Fair Housing laws and local property regulations.
• Experience planning and executing community events or resident engagement programs.
• Bilingual abilities or additional language skills.

Responsibilities

• Assist the Community Manager in overseeing daily community operations, including leasing, maintenance coordination, and administrative duties.
• Serve as a primary point of contact for residents, addressing inquiries, resolving issues, and fostering positive relationships.
• Coordinate and support community events and initiatives to enhance resident engagement and satisfaction.
• Maintain accurate records related to leasing, resident communications, and maintenance requests using property management software.
• Collaborate with vendors and service providers to ensure timely and quality maintenance and repairs.
• Support the enforcement of community policies and procedures to maintain a safe and orderly environment.
• Assist in preparing reports on occupancy, leasing activity, and community performance metrics.
• Participate in marketing efforts to attract new residents and maintain high occupancy levels.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED