Assistant Community Manager
About The Position
The Assistant Community Manager assists in overseeing the leasing office, shows and leases apartments to prospective tenants, and helps maintain a low level of delinquency. The role focuses on delivering excellent customer service and creating a positive experience for customers and residents at Founders Property Management’s Baseline on 16th Townhomes in Phoenix, Arizona. The Assistant Community Manager supports leasing and community operations by responding to prospective residents, maintaining accurate lease files, monitoring lease approvals, and addressing resident needs. The role also supports marketing, communicates community information, and helps uphold community policies.
Requirements
- Strong communication skills.
- Influencing skills.
- Time management skills.
- Availability and flexibility to work weekends.
Nice To Haves
- Residential property management or real estate experience.
- Confidence and motivation to interact with customers and help with their housing needs.
Responsibilities
- Meet with prospective tenants and record information to determine their needs and qualifications.
- Show prospective tenants model apartments and discuss room sizes and layouts, available facilities, nearby shopping centers and services, and lease terms.
- Complete lease forms or agreements and ensure resident files are accurate and securely maintained.
- Collect rental deposits, provide a copy for the file, and give deposits to the leasing manager or property director for recording.
- Track lease-file approvals by contacting previous landlords, employers, and others, and keep future residents informed about the approval process and outstanding move-in requirements.
- Answer incoming phone calls and handle each call appropriately.
- Compile listings of available rental units using company-established channels and create advertisements with company marketing materials that reflect current market pricing on a daily basis.
- Represent the company professionally.
- Address resident concerns and requests promptly to support resident satisfaction with management.
- Assist with distributing community-issued notices, including weather and emergency notices.
- Walk the grounds and available units regularly to stay informed about inventory and communicate it to prospects.
- Consistently uphold community policies.
- Perform other duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Company-paid short-term disability
- Company-paid life insurance for the employee
- Supplemental accident insurance
- Supplemental hospitalization insurance
- Supplemental spouse and family life insurance
- 401(k) with employer match
- Generous paid time off
- Eligibility for a monthly bonus based on property performance measures
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
