Assistant Community Manager

Southern Land Company Careers•Philadelphia, PA

1d•Onsite

About The Position

Southern Land Company, a national real estate development and construction firm is seeking a full-time Assistant Community Manager to join our dynamic team in Philadelphia, PA. The Alcott is offering an exciting opportunity for an individual who is passionate about providing world class customer service. The successful candidate will demonstrate strong interpersonal skills with the ability to work independently, handling and prioritizing multiple tasks in a fast-paced work environment. The candidate should possess excellent organizational and communication skills with an emphasis on attention to detail. Professional standard of appearance and week-end hours required. The Alcott, located at 5th and Spring Garden Streets, is a 12-story mixed-use property. It features 329 rental residences, 111 bicycle stalls, and 87 parking spaces. Amenities include a co-working space, fitness center, dog spa, dog park with a bar, and a resort-style pool with cabanas. The Alcott seamlessly integrates indoor and outdoor spaces, situated in an area rich with art, energy, and historic charm.

Requirements

Strong working knowledge of Microsoft Office & Yardi products.
Ability to keep sensitive information highly confidential.
Excellent written and verbal communication skills.
Strong interpersonal skills, and the ability to deal professionally with clients, vendors, and co-workers on the phone and in person.
Excellent organizational and time management skills, ability to take initiative, use good judgment, demonstrate a strong sense of urgency and attention to detail, and carry multiple projects through to completion.
Ability to work independently, prioritize work and ask for further clarification when necessary.
Ability to work under pressure with tight time constraints, as well as the ability to deal with frequent interruptions, unresolved situations, frequent change, delays, or unexpected events.
High school diploma or equivalent
2 years’ experience as an assistant manager
3 years’ experience in property management
Fair Housing training

Nice To Haves

CAM certification
Bachelor’s degree in related field
Bookkeeping/account reconciliation experience
Property management experience with focus on lease-up and mixed-use communities
Experience with YARDI

Responsibilities

Assists with daily, weekly, and month-end reporting including accurate reporting on resident ledgers.
Responsible for posting rent, collection on delinquency, the eviction process, final accounting statements after resident(s) move out, creating/posting Pos and daily deposits.
Secures and manages lease renewals and prepares new lease paperwork for final approval.
Physically walks and inspects community daily addressing any issues and verifying that property conditions meet company standards.
Assists with hiring and training of new staff members.
Monitors resident satisfaction through various methods of communication and surveys.
Develops and maintains knowledge of area competitors.
Oversees property operations and staff when Community Manager is not on property.
Assists with leasing duties, including touring prospective residents and preparation of lease agreements as needed.
Assists with hosting resident appreciation events.
Other duties and responsibilities as assigned.