Assistant Community Manager

Inframark•Phoenix, AZ

18h•Onsite

About The Position

The Assistant Community Manager oversees the daily coordination and management of property operations, maintenance, and administrative functions as directed by the Community Manager. The role works with Board members, the CEO, and the Operations Manager to align on-site activities with the Association’s strategic direction, mission, and goals. It is an on-site, full-time position in the Community Management Services Division, scheduled Monday through Friday from 9 AM to 6 PM, with some nights and weekends as needed. The position supports property financial management, inspections and policy enforcement, Board and annual meetings, and communication with Board members, homeowners, and vendors. The successful candidate communicates professionally, solves problems proactively, manages competing priorities, works independently, and demonstrates accountability and leadership initiative.

Requirements

Associate’s degree.
Five years of property management experience.
Valid driver’s license.
Advanced proficiency in Microsoft Office and internet applications.
Professional and clear communication skills.
Ability to maintain composure in challenging situations.
Ability to contribute positively to team collaboration and customer experience.
Ability to seek feedback and communicate detailed information effectively.
High attention to detail and accuracy.
Ability to proactively solve complex issues, suggest improvements for productivity and quality, and escalate issues appropriately.
Ability to work independently, complete projects, and manage multiple priorities.

Nice To Haves

CMCA certification.
AMS certification.

Responsibilities

Work with Board members, the CEO, and the Operations Manager to align on-site activities with the Association’s strategic direction, mission, and goals.
Develop, communicate, and monitor property budgets.
Review financials and provide recommendations to the Board.
Review, approve, and audit vendor and utility invoices.
Prepare monthly financial reports.
Conduct monthly property inspections and enforce deed restriction violations, policies, and standard operating procedures.
Attend all Board and annual meetings.
Prepare and distribute meeting notices, agendas, and minutes.
Respond to calls and inquiries from Board members, homeowners, and vendors, and track and resolve all inquiries.
Perform other duties as assigned.
Work independently and take projects to completion.
Manage multiple priorities and demonstrate flexibility.
Follow company policies and standard operating procedures.
Take accountability for performance and seek leadership opportunities and personal development.