Assistant Community Manager

Morgan Properties•Syracuse, NY
•$23 - $25

About The Position

Morgan Properties is seeking an Assistant Community Manager to support resident experiences and smooth community operations, potentially across multiple sites. The role involves serving as a point of contact for residents and visitors, supporting move-ins and move-outs, conducting community tours, helping maintain property quality and safety, assisting with resident events, and providing administrative support.

Requirements

  • At least 2 years of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to problem-solve and stay organized in a fast-paced environment.
  • Valid driver's license and willingness to drive between communities if needed.

Responsibilities

  • Serve as a friendly point of contact for residents and visitors.
  • Respond to resident needs with empathy and professionalism.
  • Conduct walk-in and scheduled community tours.
  • Support move-ins and move-outs.
  • Escalate resident concerns to leadership as needed.
  • Inspect homes before move-in to ensure quality.
  • Walk the property and flag maintenance or curb appeal issues.
  • Assist in planning and executing resident events.
  • Help ensure safety standards and community policies are followed.
  • Keep resident records accurate and up to date.
  • Assist in preparing community reports.
  • Support day-to-day administrative tasks as assigned.

Benefits

  • 20% apartment rental discount.
  • $300 Morgan Essentials paid quarterly.
  • Renewal commissions.
  • Education/tuition reimbursement.
  • Medical, dental, and vision insurance.
  • Life and AD&D insurance.
  • 401(k) retirement plan with company match.
  • Generous paid time off, including 10 holidays per year and sick leave.
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