Assistant Community Manager

Enclave Career • Minneapolis, MN

1d • Onsite

About The Position

As an Assistant Community Manager, you will play a vital role in overseeing and enhancing the daily operations of our properties, ensuring our tenants receive the exceptional service they deserve. The assistant manager must foster a positive living environment, handle resident inquiries and complaints, and ensure the property is well-maintained, safe, and compliant with all regulations.

Requirements

• A High School Diploma (or equivalent) is required.
• A minimum of 3 years of sales experience, with a track record of success.
• Proficiency with Microsoft Office Suite; familiarity with Appfolio is a bonus.
• Valid driver's license and reliable transportation.
• Ability to manage assigned properties, ensuring service standards and policies are followed.
• Have a solid understanding of financial statements and the ability to drive property performance.
• Capable of directing and supporting a team effectively.
• Proactive problem-solvers with an analytical mindset.
• Confident communicators with excellent verbal and written skills.
• Highly organized and detail-oriented, with a knack for planning and multitasking.
• Tech-savvy and proficient in Microsoft Outlook, Word, Excel, and property management software like AppFolio.

Nice To Haves

• Residential property management experience is a plus, but not required.

Responsibilities

• Manage assigned properties, ensuring service standards and policies are followed.
• Collaborate with the Community Manager on marketing efforts and maintaining a steady pipeline of qualified renters.
• Partner with Leasing Consultants to effectively lease units, maximizing occupancy and income potential.
• Assist in enforcing policies and procedures that promote property preservation and tenant satisfaction.
• Support the Community Manager in managing assigned personnel, working together to meet occupancy goals and maintain high tenant and owner satisfaction.
• Address and resolve difficult tenant issues while maintaining positive relationships and property integrity.

Benefits

• Competitive pay with ongoing performance review
• Role specific bonus potential and/or commission programs
• 401(k) with company match
• Various supplemental insurance options
• Employee referral program
• Housing allowance program
• Medical, dental & vision plans
• Company-paid life & disability insurance
• Health Savings Accounts (HSA) with employer contribution
• Dependent Care Flexible Spending Accounts (FSA)
• Mental health resources & employee assistance programs
• Paid bereavement & parental leave program
• Paid Time Off (PTO) plans, paid holiday and volunteer programs
• Tuition reimbursement and leadership development opportunities
• Team-building and community engagement opportunities
• Employee recognition programs
• Supportive, values-driven work environment
• Regular team member feedback surveys to drive workplace improvements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED