Assistant Community Manager

Brothers Redevelopment, Inc. • Edgewater, CO

19h • $21 - $23 • Onsite

About The Position

The purpose of this position is to provide clerical and administrative support and assist the Community Managers in the day-to-day operations to ensure long-term viability of both properties assigned within the Brothers Property Management (BPM) Portfolio located at The Irving in Denver, CO.

Requirements

• High school diploma or equivalent.
• Minimum of 1 year of experience working in an office setting, preferably in the property management industry, with affordable housing experience (project-based section-8, tax credit, public housing, etc.).
• Experience with property management software – preferably RealPage Onesite.
• Strong communication and organizational skills, problem solving and decision-making ability.
• Must hold a valid state of Colorado driver’s license, insurance, and reliable transportation.
• Must be able to follow directions, provide excellent customer service, and display respect and professionalism at all times.
• Must be able to work independently or as part of a team when required.
• Must be able to handle general office equipment (fax, computer, copier) and mobile phone.
• Must be able to lift up to 15-20 pounds, walk up and down stairs, stand and sit for extended periods of time.

Responsibilities

• Performs clerical tasks as directed and needed for the site to operate smoothly and efficiently.
• Provides support services to supervisor including but not limited to typing, computer input, information tracking and miscellaneous errands as needed.
• Maintains demographic materials of residents.
• Responds to telephone inquiries for occupancy by mailing applications or other information, as necessary.
• Responsible for mailing and faxing appropriate forms as applicable.
• Makes copies, distributes notifications, files reports, invoices etc.
• Answers, screens and directs telephone calls, takes messages as necessary, meets and greets residents, vendors, visitors and prospective residents and other related receptionist duties.
• Conducts weekly building inspections.
• Reports building or site related problems to maintenance department and Community Manager.
• Assists in conducting inspections of housing units for cleanliness, maintenance needs and standards of occupancy at move-ins, move-outs, annually and as regulations require.
• Assists in performing leasing and occupancy tasks.
• Shows and leases vacant ready apartments using best practices and industry standards and proven telephone and closing techniques. May include scheduling and conducts community tours.
• Assists in gathering paperwork after an initial interview and assists applicant with completing all forms and ensuring all required signatures are obtained.
• Assists in gathering paperwork for interim and annual recertifications. Also assists residents with completing all forms and ensures all required signatures are obtained.
• Assists in maintaining records and resident files in compliance with BPM and regulatory compliance requirements.
• Maintains a waitlist in accordance with regulatory and/or BPM requirements as applicable.
• Maintains resident files in compliance with regulatory and/or BPM policy.
• Collects, collates and inserts new information into resident files as instructed.
• Assists in ensuring signatures are on all forms as required.
• Performs move-in and move-out inspections as assigned.
• Responsible for performing computer input functions including applications, notes, move-ins, move-outs, rent posting and other items related to leasing.
• Participates and assist with regulatory audits and preparation as requested.
• Must comply with all legal, financing and regulatory requirements, e.g., audits, fair housing and equal opportunity laws.
• Assists in the completion, filing and submission of reports in alignment with BPM policies and procedures.
• Assists with collection of rents, documentation, and processing.
• Assists with invoicing processing, including scanning, coding, etc.
• Runs delinquency reports and prepares late notices for non-payment of rent. Updating notes in the system regarding delinquency, application tracking, etc
• Communicate efficiently with the public and co-workers and promptly address resident issues, requests and communications.
• Assist in planning and coordinating community activities.
• Other duties as assigned, including but not limited to: Required to travel from property to property regularly for meetings, training, etc. within the Denver Metro area.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED