Assistant Community Manager

Inframark•Phoenix, AZ

2d•Onsite

About The Position

The Assistant Community Manager is responsible for overseeing the daily coordination and management of property operations, maintenance, and administrative functions as directed by the Community Manager. This role involves working with Board members, CEO, and Operations Manager to align on-site activities with the Association’s strategic direction, mission, and goals. The position requires developing, communicating, and monitoring property budgets, reviewing financials, and providing recommendations to the Board. Responsibilities also include reviewing, approving, and auditing vendor and utility invoices, preparing monthly financial reports, conducting monthly property inspections, and enforcing deed restriction violations, policies, and SOPs. The Assistant Community Manager will attend all Board and annual meetings, prepare and distribute meeting notices, agendas, and minutes, and respond to calls and inquiries from Board members, homeowners, and vendors, tracking and resolving all inquiries. Other duties as assigned.

Requirements

Associate’s degree and 5 years of property management experience
Valid Driver’s License
Advanced proficiency in Microsoft Office and internet applications
Professional and clear communication
Maintains composure in challenging situations
Positive contributor to team collaboration and customer experience
Seeks feedback and communicates detailed information effectively
High attention to detail and accuracy
Proactively solves complex issues
Suggests improvements for productivity and quality
Escalates issues appropriately
Works independently and takes projects to completion
Manages multiple priorities and demonstrates flexibility
Follows company policies and SOPs
Demonstrates positive attitude and professionalism
Embraces company values and mission
Seeks leadership opportunities and personal development
Takes accountability for performance

Nice To Haves

CMCA and AMS certifications preferred

Responsibilities

Work with Board members, CEO, and Operations Manager to align on-site activities with the Association’s strategic direction, mission, and goals.
Develop, communicate, and monitor property budgets. Review financials and provide recommendations to the Board.
Review, approve, and audit vendor and utility invoices. Prepare monthly financial reports.
Conduct monthly property inspections and enforce deed restriction violations, policies, and SOPs.
Attend all Board and annual meetings. Prepare and distribute meeting notices, agendas, and minutes.
Respond to calls and inquiries from Board members, homeowners, and vendors. Track and resolve all inquiries.
Other duties as assigned.