Assistant Community Manager
About The Position
Lorraine Lakes Association, located in Lakewood Ranch, FL, is pleased to announce an excellent career opportunity for an Assistant Community Manager! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management. The Assistant Community Manager will support the Community Manager in all aspects of community operations and administration. The ideal candidate will thrive in a hospitality-driven environment, demonstrate strong organizational and communication skills, and bring a hands-on approach to problem-solving. This role works closely with the Community Manager, Committee Chairs, Security Department, and Membership Team to ensure smooth operations and outstanding service to residents.
Requirements
- Strong IT proficiency, including Microsoft Office Suite (Word, Excel, Outlook).
- Ability to quickly learn and support community management and security software systems.
Nice To Haves
- Prior experience in community or property management preferred.
Responsibilities
- Provide prompt, courteous, and professional service to residents, guests, and associates in alignment with Belfair’s core values.
- Promote and enforce property owners’ compliance with governing documents; issue notices of violation as needed.
- Prepare agendas, manage calendars, and compile documentation for association and committee meetings.
- Code invoices and track projects using the AP software system.
- Represent the Community Manager in their absence at meetings and community events.
- Investigate and resolve resident complaints and community disturbances in accordance with established policies.
- Support the Security Department in managing tickets, documentation, and follow-up for violations.
- Respond to resident inquiries via phone and email within 24 hours.
- Conduct regular property inspections to identify maintenance or compliance issues.
- Track and report monthly data on compliance and operations.
- Maintain up-to-date knowledge of state regulations, industry best practices, and internal policies.
- Perform additional related duties as assigned.
Benefits
- Medical, Dental, and Vision coverage
- 401(k) with employer match (19 years of age and older)
- Paid time off (PTO) and leaves of absence
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
