Assistant Community Manager

American Landmark Management, LLC • Dallas, TX

5h

About The Position

The Assistant Community Manager plays a vital role in supporting the overall management and engagement of residential or commercial communities within the United States. This position focuses on fostering a positive environment by assisting with day-to-day operations, resident relations, and community events. The Assistant Community Manager works closely with the Community Manager to ensure that all community standards, policies, and procedures are upheld efficiently and effectively. This role requires proactive communication with residents, vendors, and internal teams to address concerns and enhance community satisfaction. Ultimately, the Assistant Community Manager contributes to maintaining a safe, welcoming, and well-maintained community that meets the needs of all stakeholders.

Requirements

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Business Administration, Hospitality, or related field preferred.
• At least 1-2 years of experience in property management, community management, or a related customer service role.
• Strong interpersonal and communication skills with the ability to interact effectively with diverse populations.
• Proficiency in basic computer applications including Microsoft Office Suite and property management software.
• Ability to work flexible hours, including occasional evenings or weekends, to support community events and emergencies.

Nice To Haves

• Certification in Community Association Management (e.g., CAM) or equivalent is a plus.
• Experience with budgeting, financial reporting, or contract negotiation.
• Familiarity with Fair Housing laws and local property regulations.
• Demonstrated ability to lead small teams or coordinate volunteers.
• Bilingual skills, particularly in Spanish, are advantageous for diverse community engagement.

Responsibilities

• Assist the Community Manager in overseeing daily community operations, including maintenance coordination and vendor management.
• Respond promptly and professionally to resident inquiries, concerns, and requests to ensure high levels of satisfaction.
• Support the planning and execution of community events and initiatives that promote resident engagement and a sense of belonging.
• Maintain accurate records related to resident communications, maintenance requests, and community activities.
• Conduct regular property inspections to ensure compliance with community standards and identify areas for improvement.
• Collaborate with leasing and marketing teams to support resident retention and community growth efforts.
• Assist in enforcing community policies and procedures consistently and fairly.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED