Assistant Community Manager / Maintenance

Open Management • Louisville, KY

6d • Hybrid

About The Position

Open Management is seeking an Assistant Community Manager / Maintenance Technician for our manufactured housing community. This hybrid role blends community management duties with hands-on maintenance. The ideal candidate will enjoy interacting with residents, resolving issues, maintaining the property's appearance, and contributing to a safe and welcoming environment. This position requires strong organizational skills, a customer-centric approach, comfort with technology, and a proactive attitude. Responsibilities include assisting with office operations, resident relations, leasing, property inspections, and various maintenance tasks throughout the community. While prior experience in property management or maintenance is advantageous, comprehensive training will be provided to the right candidate.

Requirements

• High School Diploma or GED preferred
• Strong customer service and communication skills
• Ability to connect with a variety of personalities both in person and over the phone
• Comfortable using computers, email, and basic software programs
• Basic maintenance, construction, landscaping, or repair experience preferred
• Ability to prioritize tasks and work independently
• Strong attention to detail and organizational skills
• Ability to lift, carry, and move materials as needed
• Commitment to Open Management’s core values of Extreme Ownership and Extreme Collaboration
• Valid driver’s license and reliable transportation preferred
• Willingness and ability to conduct local travel as needed for business operations and tasks

Responsibilities

• Assist with rent collections, distribution of late notices, and eviction filings as needed
• Enforce community rules and regulations to ensure a safe and clean environment for residents
• Show available homes and lots to prospective residents
• Assist with resident move-ins and move-outs, including processing applications and completing required documentation
• Follow up on leads and support marketing initiatives to maintain occupancy goals
• Maintain positive relationships with residents, vendors, contractors, and local officials
• Conduct property inspections and report concerns to management
• Assist with community improvement projects and vendor coordination
• Support overall office operations and administrative tasks
• Respond to resident maintenance requests
• Perform general property maintenance including cleaning, painting, landscaping, debris removal, and minor repairs
• Assist with plumbing, electrical, HVAC, appliance, and carpentry repairs as appropriate
• Install, transport, and connect appliances including refrigerators and stoves
• Maintain community grounds, vacant lots, and common areas
• Assist with home turns and preparation of vacant homes for sale or occupancy
• Operate lawn equipment, power tools, and maintenance equipment safely
• Remove trash, debris, and unwanted materials throughout the community
• Ensure all work areas remain clean, safe, and professional

Benefits

• Paid Time Off (PTO): 4 weeks in your first year
• Company-Paid Holidays: 15 per year
• Medical, Dental, and Vision Insurance (with company-shared coverage)
• 401(k) Retirement Plan with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED