Assistant Community Association Manager

Associa • Austin, TX

2d • Onsite

About The Position

Our HOA managers deliver property management, financial, and project management services to homeowners and their Board of Directors.

Requirements

• Positive attitude and excellent customer service and organizational skills.
• Experience managing single-family home communities or condominium associations
• Ability to deliver a 5-star customer service to the Board and the residents
• Ability to advise and direct the Board to make the necessary decisions
• Excellent written and verbal communication skills

Responsibilities

• Assist in the daily operations of the amenities and recreation facilities.
• Meet and greet homeowners/residents that walk into the office.
• Answer incoming office phone calls as needed. Return emails and voicemails same business day, or next business day at the latest.
• Assist in administering facility card access and badge ID systems.
• Assist in conducting New Resident Orientations.
• Understand Community Association policies and rules. Support Community Association Manager in enforcement and administration.
• Assist with maintenance of office equipment and supplies and overall appearance of the amenities and recreation facilities.
• Provide content and regular updates to residents and members of the board.
• Administer reservation schedule and process for Resident’s Community Center & other community amenities.
• Perform other routine office or community operations functions or procedures as required.
• Work with all committees, and the Community Association Manager, to plan and administer special events, programs and activities within the allotted program budget.
• Create and implement a promotional plan and volunteer support for all events and programs (i.e. flyers, website, email blast, newsletter).
• Solicit community sponsors and partners for events and the community as a whole.
• Maintain a calendar of activities, on paper and online.
• Shop and purchase all event "props,” refreshments and decorations, as needed.
• Maintain a record of all expenses.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed