Assistant Community Association Manager (MAZ8126)
About The Position
The Assistant Community Association Manager plays a key supporting role in the management and operations of assigned communities. Working closely with the Community Association Manager (CAM), this position helps ensure communities run smoothly and in compliance with governing documents, applicable laws, and company policies. The role focuses on delivering exceptional service to homeowners, Board members, and vendors. RealManage is a fast-growing, tech-forward HOA management company where careers can take off and success is celebrated. They are Certified™ by Great Place to Work® and are one of the top community management firms in the U.S., operating in 16 states and Washington, D.C. They use an innovative, tech-driven approach with cloud-based tools and mobile apps to deliver exceptional service. Their mission is to deliver smart, transparent, and personalized solutions that exceed expectations, constantly measuring performance, embracing innovation, and never stopping improvement. They value growth, integrity, and genuine connection.
Requirements
- Previous experience in property management, HOA/condominium management, real estate, hospitality, or a related field is preferred.
- Strong organizational skills with the ability to prioritize and multitask effectively.
- Excellent verbal and written communication skills.
- Positive, customer-focused attitude with a professional demeanor.
- Proficiency in Microsoft Office (Word, Excel, Outlook); experience with property management software is a plus.
- Ability to work independently and collaboratively in a dynamic, fast-paced environment.
- Ability to sit for prolonged periods at a desk and work on a computer.
- Ability to occasionally stand, walk, bend, or reach as needed.
- Ability to lift or move objects up to 10–15 pounds (e.g., files, office supplies).
- Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment.
- Visual acuity to read printed materials, spreadsheets, and computer screens.
- Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings.
- Ability to work in a standard office environment with moderate noise levels.
- Ability to work a standard schedule, with occasional extended hours as required.
Nice To Haves
- Experience with property management software is a plus.
Responsibilities
- Provide administrative and operational support to the Community Association Manager across multiple communities.
- Respond promptly and professionally to homeowner and Board inquiries, ensuring high-quality customer service.
- Assist in the preparation and distribution of meeting agendas, Board packets, and meeting minutes.
- Coordinate with vendors and contractors to ensure timely, high-quality service and adherence to community standards.
- Support financial processes, including invoice tracking, budget monitoring, and assessment follow-up, under the direction of the CAM.
- Conduct regular property inspections and assist with enforcement of community rules and regulations.
- Maintain organized and accurate records, reports, and documentation in line with company and association requirements.
- Help plan and coordinate community events and communication efforts.
- Perform other duties as assigned to support the effective management of assigned communities.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life and Disability Insurance
- HSA (Required High Deductible Medical Plan to be eligible)
- FSA
- Education Reimbursement
- 401K matching
- Employee Assistance Program (EAP)
- 11 paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
