Assistant Commissioner, CJC

City of New York•New York City, NY

2d•Onsite

About The Position

The Assistant Commissioner of Operations for Crossroads Juvenile Center oversees and manages secure juvenile detention operations. The role ensures the facility operates in compliance with applicable federal, state, and city regulations, agency policies and procedures, and court orders, while maintaining community safety and safeguarding personnel and youth in care. The position oversees facility security, youth and staff movement, incident response, emergency readiness, physical-space and security-equipment maintenance, and coordination with internal and external stakeholders. It also promotes continuous improvement and accountability and provides risk-maintenance assessments, reports, and recommendations to senior leadership.

Requirements

A master's degree in social work from an accredited school of social work and four years of full-time, paid professional experience in a child-care institution or in group work with children in a child-care setting, including two years in an administrative capacity; or
A master's degree from an accredited college in sociology, psychology, education, public administration, or a closely related field, and five years of full-time, paid professional experience as described above, including two years in an administrative capacity; or
Education and/or experience equivalent to one of the listed pathways.
All candidates must have two years of administrative experience in a child-care setting.

Responsibilities

Ensure optimal operation of the secure juvenile detention center in accordance with applicable federal, state, and city regulations, agency policies and procedures, and court orders and decrees, while maintaining community safety.
Ensure the safety, security, and wellness of building personnel and the health, welfare, and safety of youth in care.
Organize regular contraband searches and manage recovery and storage of contraband, coordinating with ACS Police and the NYC Department of Investigation as necessary.
Ensure safe and efficient movement of youth, staff, vendors, and visitors through the facility.
Monitor and manage facility space, including egress and ingress, security equipment, and the Genetec camera system, coordinating with the Division of Administration and other units to maintain good working order.
Ensure consistent adherence to policies and procedures, including standardized incident review and reporting protocols.
Coordinate with ACS Police on security matters.
Develop and implement contingency and emergency-response plans, including conducting drills.
Oversee incident response, including creating and staffing a dedicated Rapid Response Team.
Maintain productive relationships with community groups, union locals, public and private agencies, service-delivery partners, and oversight agencies.
Coordinate with secure detention leadership to align practices across facilities.
Develop a culture of continuous improvement and accountability.
Conduct risk-maintenance assessments and provide the Deputy and Associate Commissioner with regular reports and recommendations.
Perform other duties as assigned by the Deputy or Associate Commissioner.