Assistant, Clinical Research Unit

University of Wisconsin Hospitals and Clinics Authority•Madison, WI

1d•Onsite

About The Position

Support the day-to-day operations of the Clinical Research Unit (CRU). The CRU is a dedicated research facility that conducts high-quality clinical research that includes a sample processing laboratory. This role involves answering phones, organizing files, ordering supplies, handling correspondence, managing databases, and providing general support to patients, families, clinicians, study team members, and CRU staff. The Assistant is often considered the backbone of the unit, ensuring that everything runs smoothly and efficiently. This position utilizes excellent communication and organizational skills to support patient care and research study participation.

Requirements

High School Diploma or equivalent
1 year experience in a medical or customer service environment or experience of a similar nature

Nice To Haves

1 year experience in a medical environment

Responsibilities

Answer phones
Organize files
Order supplies
Handle correspondence
Manage databases
Provide general support to patients, families, clinicians, study team members and CRU staff
Ensure that everything runs smoothly and efficiently
Utilize excellent communication and organizational skills to support patient care and research study participation

Benefits

health and dental insurance
paid time off
retirement plans
two-week paid parental leave
adoption assistance
Full time benefits for part time work (for positions 60% FTE and higher)
Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance
Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being
Tuition benefits eligibility
The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions