Asst Clinical Nurse Mgr - Emergency Department - Full Time

Guthrie Enterprise•Cortland, NY

About The Position

The Assistant Clinical Nurse Manager supports daily Emergency Department operations in collaboration with the management team. The role supervises personnel, coordinates nursing activities, and helps ensure compassionate, ethical patient care consistent with recognized standards and Guthrie Cortland Hospital’s mission, vision, and values. The Assistant Clinical Nurse Manager serves as a role model for nurses, physicians, and support staff; mentors under the Clinical Manager/Director; and pursues management and leadership training. Special projects may be assigned in support of strategic, fiscal, and operational goals. The position serves as a clinical and operational resource during designated hours, exercising independent judgment. It supports business planning, fiscal accountability, clinical and resource utilization, change, and teamwork, while also performing clinical duties associated with the patient care role and professional specialty. The role oversees staffing and department operations, supports quality and regulatory compliance, develops staff competencies and educational activities, and contributes to human-resource stewardship.

Requirements

Licensed as a Registered Nurse in the State of New York.
A BSN is required within two years of hire.
Must be enrolled in a BSN program within 30 days of hire.
Two years of recent clinical supervisory experience or charge nurse experience desired.
A driver's license may be required.

Nice To Haves

Certification within the area of expertise or practice is preferred, such as Nursing Management, CCRN, or CEN.

Responsibilities

Coordinate daily department operations and nursing activities in collaboration with the management team.
Supervise personnel and coordinate staffing, including adjusting daily schedules according to staffing needs, patient census, and acuity.
Manage daily staffing issues with the Charge Nurse/Nurse Manager and use available data to guide decisions.
Monitor daily performance against budget targets and manage department payroll activities.
Assist with business planning and the preparation of annual operating and capital budgets.
Help develop, implement, and modify programs and services to meet patient-care and staff-development needs.
Anticipate and influence change, set priorities, manage time, identify potential problems or opportunities, and plan contingent actions.
Collaborate with clinical leaders, supervisors, coordinators, charge nurses, patient-care staff, and informal leaders; promote multidisciplinary care and resolve conflicts constructively.
Keep the Clinical Manager/Director informed of clinical issues, triage problems, staffing issues, and risk-management concerns.
Act on behalf of the Clinical Manager/Director when absent, including attending meetings and making appropriate decisions.
Establish clinical practice expectations based on professional standards and serve as a clinical role model.
Oversee department clinical operations and work with the Clinical Manager/Director, Medical Director, and clinical staff to develop, modify, and implement patient-care standards.
Evaluate best practices with clinical staff and establish department goals for clinical practice.
Respond promptly and courteously to customer requests and complaints, foster a supportive environment, and work toward service recovery when needed.
Advance improvement activities and implement care that recognizes the age- and diversity-specific needs of customers.
Use independent judgment to assign and direct work, and create systems that support staff in planning and delivering care together.
Schedule regular meetings with direct-report staff and use appropriate methods to communicate with staff.
Collaborate with staff, physicians, and other departments to promote optimal patient care and customer service.
Support policies and procedures that comply with state, federal, and other regulatory guidelines and accreditation standards.
Maintain the confidentiality of patient, employee, and medical-staff information and other applicable confidential information.
Coordinate department competencies, educational programs, new-employee orientation, and annual skills labs with relevant clinical leaders and educators.
Stay current with advances in nursing practice and technology and share knowledge with staff.
Maintain and evaluate personal professional knowledge, competency, and practice in relation to standards, guidelines, statutes, rules, and regulations.
Advocate for the protections and rights of individuals, families, and staff, especially regarding health and safety, and integrate ethical provisions into practice.
Guide staff using interpersonal skills; facilitate teamwork, participation, and cooperation; and delegate work with appropriate direction and authority.
Promote positive employee relations and use consistent, fair, and flexible evaluation and management practices.
Ensure timely performance evaluations reflecting validated competence, safety, and quality standards; counsel staff and manage conflict.
After consultation with clinical staff, use independent judgment to recommend or take action concerning interviews, hires, transfers, promotions, evaluations, and performance-management issues.
In collaboration with the manager/director, recommend promotions, support disciplinary actions, and investigate and follow through on employee complaints and concerns.
Perform other related duties as required.