Assistant Clinical Manager of Crisis & Forensic Services

Benton CountyCorvallis, OR
Onsite

About The Position

Responsible for the clinical operations, personnel management, and workflow implementation for Crisis & Forensics shifts. This position provides direct administrative and clinical oversight for assigned Qualified Mental Health Professionals (QMHPs), Qualified Mental Health Associates (QMHAs), Peer Support Specialists, and Behavioral Health Technicians. Working under the strategic direction of the Program Manager 5, the PM4 ensures strict adherence to statutory compliance, manages shift-level operational decisions, and serves as a primary clinical anchor for after-hours operations. This role participates in a rotating 24/7 on-call manager schedule, providing clinical consultation and deploying in-person to community, hospital, or jail settings when primary after-hours coverage requires immediate escalation. The workload has high variety, requiring dynamic operational leadership and rapid problem-solving in fast-paced crisis environments. Our team works closely across multidisciplinary roles to coordinate comprehensive care and services for individuals in crisis. We collaborate extensively with community partners—including law enforcement, hospital emergency department staff, court systems, and local behavioral health providers—to maintain an integrated system of care.

Requirements

  • Master’s degree in a related behavioral health field (e.g., Counseling, Social Work, Psychology).
  • Active license in the state of Oregon as an LPC, LCSW, or LMFT.
  • Valid Oregon Driver’s License.
  • Ability to obtain and maintain credentialing and privileging per organizational standards.
  • Ability to pass required background checks and pre-employment requirements.

Nice To Haves

  • Evidence-based crisis intervention models, high-acuity risk assessments, and de-escalation techniques.
  • Forensic behavioral health frameworks, including Aid & Assist, PSRB, Forensic Diversion, and Civil Commitment processes.
  • Oregon Administrative Rules (OARs), state and federal statutes, and ethical/confidentiality standards (HIPAA / 42 CFR Part 2).
  • Principles of clinical supervision, personnel management, and staff development.
  • Quality Improvement (QI) frameworks and data-informed decision-making.
  • Bilingual skills in English and Spanish are highly desirable.

Responsibilities

  • Directly supervise QMHPs, QMHAs, Peer Support Specialists, and Behavioral Health Technicians.
  • Handle hiring, performance management, staff training, and team health and safety.
  • Provide formal clinical supervision and coaching to pre-licensed candidates and staff navigating complex crisis/forensic presentations.
  • Manage day-to-day shift operations during late afternoon and evening hours, prioritizing immediate client and community needs.
  • Oversee high-acuity risk assessments, forensic protocols (Aid & Assist, PSRB, Forensic Diversion), and civil commitment processes.
  • Participate in a 24/7 rotating manager on-call schedule.
  • Provide 24/7 phone consultations to staff and deploy in-person to the crisis center, community, emergency departments, or county jail when primary coverage requires escalation.
  • Ensure compliance with department/county policies, OARs, state/federal statutes, and funding requirements.
  • Lead Quality Improvement (QI) processes using data and tools (such as PDSA) to evaluate and improve shift performance.
  • Build and maintain strong working relationships with law enforcement, emergency department staff, courts, and community agencies to enhance system coordination.
  • Plan and execute assigned strategic projects in collaboration with division leadership (PM5).

Benefits

  • Generous time off to maintain a healthy work-life balance!
  • 11 Paid Holidays + 2 Floating Holidays + 8 hours of vacation accrual every month + sick leave!
  • Vacation accrual increases with years of service.
  • $0 Health Insurance Premium!
  • Medical, Dental and Vision - cover your eligible family members without additional premium.
  • County contributes up to $1,900 per year to your Health Savings or Reimbursement account, depending on plan and personal contributions.
  • Health Savings Account funds roll over from year to year.
  • Dependents up to age 26 are covered.
  • Generous employer paid contributions!
  • After 6 months of employment: The County makes a retirement contribution of 6% of your salary towards Oregon PERS.
  • The County makes a deferred compensation 457b plan contribution of 3% of your salary.
  • A free and award-winning wellness program
  • Interactive and personalized approach focused on your whole health.
  • Onsite and virtual seminars, wellness challenges and fun activities.
  • Monetary incentives and cool prizes to engage everyone and meet your individual needs.
  • 100% employer-paid coverage for AD&D ($100,000), Life ($50,000), and Long-Term Disability coverage.
  • Supplemental plans are available at reasonable rates.
  • Eligible for up to two salary raises within your first year.
  • Increases may be given at the end of the 6-month probationary period, depending on starting salary, and at the 1-year anniversary, as long as your performance is in good standing!
  • Increases are given until the maximum of the salary range is reached.
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