Assistant Client Manager- Employee Health & Benefits
Marsh McLennan•Scottsdale, AZ
•Onsite
About The Position
The Assistant Client Manager position assists in supporting the day-to-day service to our clients or carriers at the direction of the Client Executives, Client Managers and/or Benefits Manager.
Requirements
- 1+ years in employee benefits/human resources administration
- Licensed in Arizona Health, Life and Disability
- Ability to develop and work with mathematical formulas
- Ability to effectively communicate, both written and verbally, with internal and external parties
- Excellent time management, organizational and multi-tasking skills with high attention to detail
- Ability to build and maintain effective relationships with clients, carriers and peers
- Ability to work independently and in cross-functional teams
- Proficiency in Microsoft Office Products (Outlook, Word, Excel, Power Point)
Responsibilities
- Assist in researching and resolving service issues
- Assist in preparing bid specifications for Requests for Proposal (RFPs); obtain necessary census and historical data for bid process; develop knowledge of carriers and products offered; upon request proof proposals for accuracy
- Assist with implementation of new lines of coverage and carrier changes and insure smooth launch/transition; complete all new/renewal business paperwork and internal documentation
- Assist with preparation of employee communications materials such as brochures, flyers and payroll stuffers
- Assist with setup of online benefits support tools
- Upon request, proof booklets and contracts for accuracy; report inaccuracies to the carrier(s) for correction; request Schedule As for clients’ IRS Form 5500 filings and facilitate signature ready Form 5500s
- Assist in organizing and/or conducting Open Enrollment meetings upon request
- Assist with training new hires in L&T processes
- Responsible for electronic file set-up and maintenance, along with ongoing filing and documentation of client meetings/issues/decisions
- Plan, prioritize and complete day-to-day workload taking into account new business, renewal business and day-to-day service responsibilities for the accounts assigned in a timely manner ensuring internal/external deadlines are met
- Attend onsite and offsite client meetings as necessary
- Conduct all business in accordance with established policies and procedures
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
