Assistant Claims Clerk

GLOBAL GAMING SOLUTIONS LLC • Grand Prairie, TX

8d • Onsite

About The Position

Responsible for helping the Claims Clerk on operations in regards to the claiming process.

Requirements

• High school diploma or general education degree (GED)
• 1 years related experience and/or training; or combination.
• Must be knowledgeable of the Rules of Racing.
• Must meet professional appearance standards as prescribed by company policy.
• Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to read and communicate verbally in English.
• Written communication skills in English may also be required.
• Must be able to pass a background check and receive a license or permit from any Regulatory Agency, if applicable to perform the essential job functions
• Texas Racing Commission License (TXRC)
• Stand, sit and walk consistently
• Will be required to lift up to or over 20lbs or exert occasionally over 100lbs
• Will consistently be required to touch, feel, stoop, bend, kneel, climb, reach
• Will use office equipment
• Driving motor vehicles as needed
• Frequently speak and articulate

Nice To Haves

• Responsible for fostering a fun environment.
• Responsible for being gracious to all guests and co-workers.
• Responsible for promoting a positive influence in the community and participating in company-sponsored events.
• Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs.
• Ensures that behavior and appearance are in compliance with established standards.
• Maintains a professional work environment with management and staff
• Able to work at a fast pace in often crowded/noisy environment
• Excellent customer service/communication skills

Responsibilities

• Answers phones
• Takes entries in booth
• Registers foal papers & silks
• Inputs foal papers & silks in computer
• Assists with the draw
• Maintains & updates list of jockeys, jockey agents, phone number & weight for the condition book
• Cross checks race PP’s with Racing Form and Equibase for any inaccuracies
• Checks “workout rule” on every horse entered and notifies trainers of any problems.
• Informs Racing Secretary of horses who need workouts; maintains updated list.
• Assists the Claims Clerk during racing hours
• Other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED