PT Assistant Cinema Manager
About The Position
Brooklyn Academy of Music (BAM) is seeking a PT Assistant Cinema Manager to work closely with the Cinema Management Team, Projectionists, and Programmers to operate a busy and dynamic four-screen cinema in downtown Brooklyn. The PT Assistant Manager oversees the Floor Staff and handles all operations within the cinema, from box office and concession sales to customer service. The role involves maintaining an innovative and quality operation of BAM’s Cinemas 365 days a year, protecting BAM’s brand by promoting its award-winning cinema programming, and expanding awareness of cinema at BAM to cultivate film audiences. This position focuses on BAM Film, BAMcinemaFest, and ‘first run films’ while meeting revenue and strategic goals.
Requirements
- Bachelor’s degree, or equivalent work experience.
- Some supervisory experience required.
- Ability to provide friendly and polite customer service.
- Works well with others and is a team player.
- Must be able to work ALL holidays, evenings and weekends.
- Requires the ability to climb stairs, stand for long periods of time, and lift/carry objects of 10-15 lbs.
Nice To Haves
- Experience working at a movie theater is preferred.
Responsibilities
- Oversee the Floor Staff and handle all operations within the cinema, including box office and concession sales, and customer service.
- Maintain an innovative and quality operation of BAM’s Cinemas 365 days a year.
- Promote BAM’s award-winning cinema programming, focusing on BAM Film, BAMcinemaFest, and ‘first run films’ to meet revenue and strategic goals.
- Expand awareness of cinema at BAM and cultivate film audiences by communicating the diversity of BAM’s services.
- Learn and administer point-of-sale (POS) system for concession stand and ticket box office.
- Be responsible for counting and logging all cash sales and issuing sales reports to film distributors.
- Coordinate with other departments (Security, Custodial, Facilities, Membership, Special Events) to ensure efficient cinema operations.
- Oversee and assist in the operations of Q&A’s and Special Events.
- Train and manage Floor Staff.
- Assist customers with ADA needs, including mobility and audio-visual assistance.
- Monitor and ensure proper food handling and health and safety issues.
- Conduct daily inspections of premises for Fire Safety and other issues.
- Assist in customer incidents, such as refunds and interrupted screenings.
- Build film schedules, promos, and special codes in Tessitura.
- Manage Concession operations, including purchasing, marketing, and display of merchandise.
- Communicate clearly and effectively with customers regarding directions, programming, and local suggestions.
- Ensure cinemas comply with all health and safety standards.
- Report to work promptly and display a welcoming, professional, and upbeat appearance.
- Perform daily upkeep of the Cinema space during operations (Cinemas, workspace, lobby).
- Work within a team environment and take direction from the Cinema Management Team.
- Stay on-site until all customers have left when closing.
Benefits
- medical insurance
- dental insurance
- vision insurance
- retirement plan opportunities including both 401(k) and pension plans
- access to BAM's fantastic programming
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
