Assistant Chief Nursing Officer - DMC Sinai Grace

Conifer Health Solutions•Detroit, MI

1d•Onsite

About The Position

The Assistant Chief Nursing Officer (ACNO) is responsible for assisting the Chief Nursing Officer (CNO) in planning, implementing, and evaluating nursing services to ensure the delivery of adequate and competent patient care. In the absence of the CNO, the ACNO assumes responsibility for Nursing Supervisors, Nursing Directors, and Clinical Education. The ACNO functions as an expert nurse, facilitating the development of nursing areas and guiding the provision of nursing care for all patients. This role participates in the design and development of systems compatible with ethical standards, organizational goals, and societal needs. The ACNO assists the CNO with developing, maintaining, and evaluating organizational planning systems, standards of nursing practice, and standards of care. They advocate for processes that allow for creativity in developing alternative plans for achieving desired, client-centered, cost-effective outcomes and promote the integration of management theories, research findings, and practice standards. The ACNO assists and supports staff in managing transitions, integrates policies into action plans, and utilizes clinical, human resource, and financial data to facilitate continuity of care. They ensure the CNO is informed of critical issues, collaborates with other departments, and provides training and coaching to managers and staff. The ACNO provides leadership in professional, community, and governmental bodies shaping healthcare policy, and provides leadership direction in identifying clinical nursing goals. They collaboratively participate with nursing leaders in developing and implementing systems to achieve clinical and administrative goals, and evaluate and revise organized nursing services. The ACNO supports the research process, serves as a professional role model and mentor, and collaborates with recruiters on recruitment and retention strategies. They initiate and lead departmental and cross-functional transitions, apply best practices, and promote harmonious relationships. The ACNO systematically evaluates the quality and effectiveness of nursing practice and administration, ensures performance improvement programs, and participates in peer review and interdisciplinary evaluation teams. They demonstrate knowledge of JCAHO Standards, State and Federal Regulations, ANA Standards, and the legal aspects of nursing practice, ensuring staff function within legal boundaries. The ACNO assists the CNO in assuring leadership and staff are aware of and comply with current standards, policies, and procedures. They visit nursing units regularly to assess patient care and staff contentment, and evaluate their own performance, seeking feedback and pursuing professional development. The ACNO acquires and maintains current knowledge in administrative practice, networks with peers, maintains professional affiliations, and collaborates with various stakeholders. They foster a non-discriminatory climate, support systems for addressing ethical issues, and participate in systems for preventing and reporting abuse. The ACNO acts as the Patient Ombudsman, accepts supervisory responsibility, and promotes a hospital-wide leadership image. They confer with nursing supervisors and directors, follow recruitment policies, ensure new employees attend orientation, monitor competency levels, conduct staff meetings, submit performance reviews, notify supervisors of disciplinary action, and attend relevant meetings. The ACNO facilitates revisions of job descriptions and ensures staff comprehension of policies and procedures, maintaining up-to-date reference materials.

Requirements

Established record of progressive administration and leadership responsibility in a comprehensive tertiary health care facility.
Highly effective interpersonal and communication skills.
Strong labor relations background.
Ability to effectively and efficiently organize patient care promoting optimal outcomes, patient safety, and patient, physician, and employee satisfaction.
A proactive nurse executive who takes the lead in complying with regulatory standards, rules and laws.
Ability to plan strategically and implement new processes and programs through data analysis and cost effective interactions.
Positive, creative, and innovative with a strong understanding of the business aspects of healthcare and the acumen to play a substantive role in developing strategies, budgets, and business plans.
Financially astute, with a solid understanding of cost issues and initiatives.
Able to articulate a clear vision and expectations for patient care services and other areas of responsibility.
Individual of highest personal and professional integrity, principle, and knowledge, earning respect and support when making difficult decisions and choices.
Able to establish immediate credibility with peers, senior leadership, medical staff, and the Board.
A collaborative and operational manager who will give employees a voice and encourage full participation of all team members.
Excellent interpersonal skills; a dedicated listener, comfortable in a variety of settings dealing with diverse constituencies; a broad thinker.
The ability to communicate clearly and effectively both verbally and in writing.
A leader who will inspire confidence and establish a sense of common direction and vision for the medical staff.
An academic degree in nursing is required.
A Master’s degree in Nursing or related field (Health Administration, Business, Public Health, or Management) is required.
Active and current registered nurse license in the state of residence/practice is required.

Nice To Haves

Current CENP or NEA certification preferred.

Responsibilities

Assisting the Chief Nursing Officer in planning, implementing, and evaluating nursing services.
Ensuring the delivery of adequate and competent patient care.
Assuming responsibility for Nursing Supervisors, Nursing Directors, and Clinical Education in the absence of the CNO.
Facilitating the development of Nursing areas and guiding the provision of nursing care for all patients.
Participating in the design and development of systems compatible with ethical standards, organizational goals, and societal needs.
Assisting the CNO with developing, maintaining, and evaluating organizational planning systems.
Assisting with the development of standards of nursing practice and standards of care.
Advocating for processes that allow for creativity in developing alternative plans for achieving desired, client-centered, cost-effective outcomes.
Promoting the integration of management theories, research findings, and practice standards.
Assisting and supporting staff in managing transitions.
Integrating policies into action plans for achieving desired client-centered outcomes.
Utilizing clinical, human resource, and financial data to facilitate continuity of care.
Ensuring the CNO is informed of critical issues within assigned departments.
Collaborating with other departments regarding changes originating within the nursing department.
Providing training and coaching to managers and staff for the selection of qualified candidates.
Adhering to facility policies and procedures and utilizing facility departmental resources for management of operations.
Providing leadership in professional, community, and governmental bodies shaping healthcare policy.
Providing leadership direction in identifying clinical nursing goals and directions.
Collaboratively participating with nursing leaders in developing and implementing systems to achieve clinical and administrative goals.
Evaluating and revising organized nursing service systems and processes.
Providing leadership and support to nursing management in critical thinking, conflict management, and problem-solving.
Ensuring the ongoing evaluation and innovation of services provided by organized nursing services.
Supporting the research process, dissemination, and utilization of research findings.
Serving as a professional role model and mentor to motivate, develop, recruit, and retain staff and future nurse administrators.
Collaborating with recruiters on successful recruitment and retention strategies.
Initiating and leading departmental and cross-functional transitions.
Applying 'best practices', eliminating barriers, and gaining organizational support for change.
Promoting an environment for harmonious relationships among personnel, medical staff, patients, and others.
Systematically evaluating the quality and effectiveness of nursing practice and nursing administration.
Ensuring processes for the viability of performance improvement programs.
Identifying key quality indicators for monitoring and evaluating.
Participating in the peer review process and privileging process for advanced practices nurses/Allied Health Professionals.
Participating in interdisciplinary evaluation teams.
Demonstrating current knowledge of JCAHO Standards, State and Federal Regulations, and ANA Standards for nurse administrators.
Demonstrating knowledge of the legal aspects and liabilities of nursing practice.
Ensuring that all staff members function within the legal boundaries and guidelines established by the state nurse practice act.
Assisting the CNO in assuring that nursing leadership and staff are aware of current standards, policies, and procedures and that compliance is met.
Visiting nursing units regularly to ascertain quality of patient care and contentment of staff.
Evaluating own performance based on professional practice standards, relevant statutes and regulations, and organizational criteria.
Engaging in self-performance appraisal on a regular basis, identifying areas of strength and areas for professional/practice development.
Seeking constructive feedback regarding own practice and taking action to achieve goals during performance appraisal.
Acquiring and maintaining current knowledge in administrative practice.
Seeking experience to expand and maintain skills and knowledge base.
Networking with peers in state/region/corporate to share ideas and conduct mutual problem solving.
Maintaining professional affiliations and enhancing professional growth and development.
Collaborating with nursing staff at all levels, interdisciplinary teams, executive officer, medical staff, and other stakeholders.
Collaborating with nursing staff and other disciplines in the development, implementation, and evaluation of programs and services.
Collaborating with human resources staff to develop and implement recruitment and retention programs for staff.
Providing the opportunity for ongoing communication between self and staff.
Collaborating with other providers of nursing/patient care within the delivery system for seamless delivery of services.
Maintaining an awareness of community standards for hospital procedures and policies and communicating same to the CNO.
Ensuring decisions and actions are based on ethical principles.
Advocating on behalf of recipients of services and personnel.
Maintaining privacy, confidentiality, and security of patient/client, staff, and organizational data.
Advocating organizational adherence to the ANA code for nurses, organization ethics, and corporate ethics.
Fostering a non-discriminatory climate in which care is delivered in a manner sensitive to socio-cultural diversity.
Supporting the system to address ethical issues within nursing and the organization.
Participating in the development, implementation, and use of a system for preventing and reporting abuse of patients, patient’s rights, and incompetent, unethical, or illegal practices by health care providers.
Acting as the Patient Ombudsman to facilitate all communications with patients and their families.
Accepting supervisory responsibility for department functions and promoting hospital-wide leadership image.
Conferring with nursing supervisors and Directors on tour of duty to assess status of nursing department.
Following policy and procedure for recruitment and interviewing of potential new hires.
Ensuring all new employees attend orientation within their first thirty (30) days of work.
Monitoring competency levels of employees and providing staff development through education.
Conducting monthly staff meetings, keeping minutes and attendance logs on file.
Submitting all completed employee performance reviews to Human Resources in a timely manner.
Notifying supervisor and Human Resources of all disciplinary action.
Documenting clearly all disciplinary action and submitting originals to Human Resources while keeping copies in departmental file.
Attending nursing, hospital, and medical staff meetings as requested and reporting agenda discussions, recommendations, and approvals to the CNO.
Facilitating revisions of job descriptions for all departmental positions.
Ensuring employee knowledge and comprehension of all hospital and departmental policies and procedures.
Ensuring up-to-date reference materials for staff to meet current standards of practice.
Complying with all policies and procedures that pertain to HIPAA, including minimum necessary requirements.
Reviewing staff documentation, assessments, and diagnostic reports to improve clinical staff performance.
Limiting PHI disclosed or requested to the amount reasonably necessary to achieve the purpose of the request.
Disclosing or requesting information regarding staff documentation of assessments and nursing care to clinical staff, managers, risk manager, and/or CNO for the purpose of identifying staff training/management issues and developing interventions.
Understanding individual role in the HICS Structure.
Having knowledge of the Emergency Code System.
Demonstrating/verbalizing required responses to the Emergency Code system.
Accepting/participating on assigned Team for Hurricane (Code White) response.
Serving as a clinical resource to nursing personnel, patients, and significant others.
Participating in interdisciplinary rounds and providing guidance in the delivery of nursing care.
Acting as a preceptor to affiliating graduate nursing students involved in CS programs as requested.
Reviewing annually and updating the orientation program as indicated by evaluations.
Collaborating with Nursing Directors in developing, monitoring, and revising clinical indicators, especially in the area of applying statistical tools and analysis.