Assistant Chief Crew Scheduler

Canadian North • Ottawa, ON

4d

About The Position

The Assistant Chief Crew Scheduler is responsible for managing Crew Schedulers and overseeing daily operations to ensure compliance with CARS and collective agreements. This is a temporary position ending approximately February 4, 2028.

Requirements

• Knowledge of Company and Transport Canada Regulations governing air crews (including flight and duty time hours)
• Knowledge of pilot and flight attendant scheduling rules
• Proficiency with Sabre and AIMS
• Must be proficient with Windows, Excel and Word
• Strong leadership, organizational, interpersonal and customer service skills
• Must possess thorough working knowledge of Canadian North collective agreements
• Strong problem solving skills and be adept at managing multiple priorities and deadlines in a fast paced, team-oriented environment
• Ability to obtain and retain an Airport Restricted Area Pass in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada

Nice To Haves

• Completion of Instructional Techniques Workshop (ITW) preferred
• Bilingualism- English/French an asset
• Ability to communicate in Inuktitut or other Indigenous language considered an asset

Responsibilities

• Ensuring that all Crew Scheduling department personnel have safety as their primary objective by adhering to the Canadian North safety policy and utilizing the appropriate safety reporting program in order to identify and communicate all known hazards and risks to the organization.
• Manage Crew Schedulers, including delegation of daily tasks and provide assistance and coordination with other departments during IROPS.
• Establishing, maintaining and delivering the Crew Scheduling initial and recurrent training program under direction of the the Chief Crew Scheduler.
• Ensuring Crew Schedulers are kept current with pilot and flight attendant Agreements.
• Ensuring that Crew Schedulers receive all required documentation and information to complete their functions.
• Ensuring that Crew Schedulers execute their duties with a positive and supportive approach when interacting with pilots and flight attendants.
• Ensuring crews are scheduled using the Collective Agreements to achieve optimum efficiency and in compliance with Transport Canada Regulations.
• Ensuring all crew changes and pairing changes are reflected for accurate crew pay.
• Planning and monitoring all flight and duty time limitations and rest periods.
• Working under direction of the Chief Crew Scheduler, establish departmental procedures and guidelines to ensure efficient and effective operations; create and maintain departmental SOP's; maintain Crew Scheduling Manual.
• Coordinating the tracking and scheduling of crew training and crew qualifications.
• Investigating crew issues/concerns, scheduling irregularities and grievances; reporting findings to the Chief Crew Scheduler.
• Ensuring the efficiency of the AIMS program in conjunction with the AIMS administrator.
• Reconciling company credit card account.
• Approving Crew Scheduler time sheets.
• Assist Chief Crew Scheduler with all pilot simulator travel bookings; liaise with internal and contracted training providers.
• Liaise with Inflight and Charter Operations, providing reports on crew-related issues affecting the charter flight schedule and service level agreements.
• Long and short range planning and forecasting.
• Ensuring that the reporting of accidents, incidents or hazards are reported appropriately and within a timely manner.
• Assisting with safety investigations.
• Conducting audits or assisting with audits.
• Conducting risk assessments and root cause investigation.
• Assisting in the development and monitoring of corrective action plans.
• Conducting workplace inspections as required by the Safety Department.
• Providing after hours and on call support for Crew Scheduling, in conjunction with the Chief Crew Scheduler.
• Providing back up for Crew Scheduling shift coverage, in conjunction with the Chief Crew Scheduler.
• Other duties as assigned.

Benefits

• Competitive compensation
• Travel & Cargo Privileges – Canadian North travel privileges after 6 months of continuous employment
• Cargo shipping privileges - in accordance with company policy
• Opportunities to gain experience and grow within a trusted Canadian airline

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed