Assistant Center Manager | Overland Park, Kansas

EWC Corporate LLC • Overland Park, KS

5d • Onsite

About The Position

European Wax Center is the largest franchisor and operator of out-of-home waxing services in the United States. With over 1,000 locations across the country, and over 1 million waxes a month crafted to perfection, it’s safe to say we set The Smooth Standard™. We train experts who take pride in delivering a high standard of care—so every visit is consistent, and every guest leaves feeling confident. As the Assistant Sales Manager, you’ll support the Center Manager with overseeing daily center operations while motivating the team to meet performance goals and deliver exceptional guest experiences. You’ll work closely with both the Guest Sales Associates and Wax Specialists to ensure smooth execution of all business objectives.

Requirements

• Positive, friendly, and upbeat personality
• Ability to thrive in a fun, fast-paced environment
• Ability to address and resolve guest concerns promptly using sound judgment, empathy, and a solutions-oriented approach.
• Team player with strong communication skills
• Ability to lift and move items up to 25 pounds
• Ability to reach items stored at various heights
• Ability to stand and work on the floor for extended periods of time - 80% or more of total shift.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Must be at least 18 years of age or older to apply
• Flexible availability (days, evenings, weekends)

Nice To Haves

• Retail sales experience
• Scheduling experience
• 1–2 years in the beauty industry

Responsibilities

• Drive Wax Pass sales and meet/exceed performance goals
• Deliver an exceptional guest experience from check-in to check-out
• Partner with Center Manager to resolve Guest concerns in a timely manner
• Assist in daily operations, scheduling, and team support
• Ensure a high standard of cleanliness
• Motivate and coach team members to achieve success through performance, increase sales opportunities, and profitability
• Build lasting relationships with guests and team members
• Support center growth through sales and service excellence
• Take ownership and accountability for creating a positive work environment
• Celebrate positive Associate performance and partners with Manager to identify performance opportunities for ongoing feedback and development.
• Support Center Manager to recruit and train quality candidates who reflect the EWC brand and will deliver the desired results.

Benefits

• Commissions opportunities
• Performance-based bonuses
• Medical, dental, and vision insurance
• 401(k) with employer match
• Paid Time Off Bank that increases with tenure (including vacation, personal, and sick leave, accrued per company policy)
• Employee discounts (free waxing services + 40% off retail products)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed