Assistant Center Director

Mindcolor Autism•Milwaukee, WI

61d•Onsite

About The Position

The Assistant Center Director supports the Center Director in leading all clinical and operational aspects of the center, as described below, with a high level of independence to assigned tasks, duties, and essential responsibilities. This role models time management skills, timeliness submission, and professionalism within the center for fellow BCBAs. The Assistant Center Director acts as a stand-in Center Director when the Center Director is out of the center, unavailable, on an extended leave, or no Center Director is assigned. They also assist with tasks related to reportable events (team member and client reportable events), review, sign, and upload reportable events when the Center Director is unavailable and/or ones that are assigned by the Center Director. Additionally, they assist the Center Director with the completion of assigned audits or other tasks as they relate to the ongoing clinical and physical operations of the center.

Requirements

Masters Degree or Doctorate in Applied Behavior Analysis or related field
Active BCBA certification in good standing for 3 or more years
Active Adult and child CPR First Aid/Certification (may be obtained within 30 days of initial start date)
Active QBS Safety Care Certification within 90 days of hire
1-3 years minimum experience managing performance of team members in a clinical setting
Experience implementing and training in a variety of assessment tools, including both skills and adaptive assessments
Organizational and time management skills
Ability to lead and mentor a team of clinicians at various skill and certification levels
Excellent interpersonal and professional communication skills across all formats and scenarios
Ability to set and meet deadlines
Supports and contributes to a collaborative team environment
Understands and supports organizational policies and procedures
Full-time (approximately 40 hours a week, or as business dictates)
Physical presence in the designated center throughout the week of 35-40 hours (essential)
Ability to travel to home/community based environments as applicable
Ability to lift up to 50 pounds
Ability to move and lift adaptive equipment
Ability to assume and maintain in a variety of postures, such as sitting, kneeling, standing, crawling, squatting, etc.
Ability to sit and stand for extended periods of time
Ability and willingness to engage in crisis management procedures as designated by the facility
Ability to engage in quick movements to respond quickly in various scenarios
Manual dexterity to be able to utilize technology for typing, computers, tablets, etc.
Ability to receive and comprehend detailed information through vocal communication
Ability to see and read all forms of electronic and written communication
Ability to process complex information and act in a professional and collaborative manner at all times, across all scenarios
Ability to support the basic needs of clients (e.g., toileting, diaper changes, etc.)

Responsibilities

Model time management skills, timeliness submission, and professionalism within the center for fellow BCBAs
Act as stand-in Center Director when the Center Director is out of the center, unavailable, on an extended leave, or no Center Director is assigned
Assist with tasks related to reportable events (team member and client reportable events)
Review, sign, and upload reportable events when Center Director is unavailable and/or ones that are assigned by Center Director
Assist Center Director with completion of assigned audits or other tasks as they relate to the ongoing clinical and physical operations of the center
Provide clinical oversight, guidance, and collaboration opportunities overall in the center across all team members as appropriate (planned and unplanned)
Utilize and review progress on clinical metrics and outcomes with the Center Director to maintain clinical quality within the center
Assist the Center Director on reviewing and providing feedback on various written reports and plans
Aid in tracking timeliness of treatment plan submission
Assist Center Director and other departments in internal audits and quality checks as assigned
Aid the Center Director in overseeing the day-to-day operations and activities of the center
Responsible for ensuring all emergency drills, procedures, and protocols are implemented and followed through on at the appropriate cadence
Communicate and coordinate with Center Director and OA for planning and execution of emergency procedures
Aid in managing concerns related to team members and/or clients and families
Collaborate with Center Director and Regional Director as necessary to address concerns in a professional manner
Assist Center Director and Operations Associate (OA) with scheduling needs
Be part of communication as it relates to decisions for client coverage, client schedules, team member assignments, etc.
Assist in developing the Open/Close schedule for the center
Assist Center Director in overseeing the onboarding of new clients
Conduct assigned tours with perspective families/clients
Implement assigned steps of the Intake and Onboarding SOP
Communicate and collaborate regularly with the Center Director
Aid in tracking the completion of trainings across BCBAs, Student Analysts, RBTs, and BTs
Responsible for following up to obtain and upload training certificates to team member folders on the shared drive
Assist Center Director with Interview Process
Conduct assigned interviews, draft assigned offer letters, assist in uploading files to candidate’s/new hire’s folder, aid in assigned reference checks
Assist with onboarding of new hires
Complete portions of the onboarding process alongside Center Director
Ensure steps of the onboarding process are completed throughout the first three weeks of hire
Support Center Director in managing team member performance to meet the strategic needs of the business and get the best results from our team members
Aid in completion of the written evals during mid-year and end-of-year performance review times
Deliver assigned performance reviews to Student Analysts, RBTs, and/or BT Techs
Support progressive discipline, corrective action, investigation processes as assigned by Center Director and/or the People Operations team
Drive company culture for the center that aligns with Mindcolor's Mission & Values
Foster, reinforce, and model a collaborative, caring, professional, and engaged team environment
Aid Center Director in matching student analysts with BCBAs as appropriate
Aid Center Director in monitoring the relationships and success of BCBA/Student Analyst matches and make changes as appropriate and conducive to all parties
Manage a caseload of approximately 120 direct client hours with 15 billable hours per week
Maintain other duties and expectations of the BCBA role
Oversee the supervision hours of an assigned student analyst
Identify and participate in job fairs and other community events for hiring in the area as deemed appropriate
Collaborate with Center Director and OA to ensure anniversary swag/gifts to team members are ordered and supplies, swag, etc. for community events are available when need
Participate in any other duties or projects as assigned from the center or other