Assistant Center Administrator

Behavioral Innovations•Bryan, TX

5d•Onsite

About The Position

The Assistant Center Administrator role is for influential leaders who manage daily operations, ensuring productivity and efficiency in finance/budgeting, staffing, scheduling, and overall growth, in an empathetic and compassionate manner aligned with clinical outcomes. Assistant Center Administrators are passionate individuals who think outside the box, enjoy working in a fast-paced environment, and push the envelope to support all daily operations. They are responsible for new hire orientation, hiring and performance assessments of all treatment center staff, except BCBAs. To ensure client schedules are forecasted appropriately, they block schedules a month in advance for staff and clients. Due to individualized 1:1 center-based services, the staffing element of this role is critical to ensure appropriate staff are paired with clients. Administrators work closely with Board-Certified Behavior Analysts (BCBAs) in the evaluation and development of existing and new therapy services. The treatment center hours of operation are Monday-Friday, 8am-6pm.

Requirements

Applied Behavioral Analysis (ABA) background.
Operation Management: Client Management and Management of Others
Bachelor’s degree in a business-related field or 1-3 years of experience in a related field.
Understanding P&L, AR/AP, Billing Disputes, and Collections.
Quality Customer Service - outstanding verbal, written, and presentation skills.
Ability to handle multiple projects simultaneously while delivering continuous results.
Superior organization, prioritizing, and self-motivation skills.
Flexible with a schedule to accommodate business needs.
Must be present at the center during business hours.

Responsibilities

Manage daily operations, ensuring productivity and efficiency in finance/budgeting, staffing, scheduling, and overall growth.
Conduct new hire orientation.
Handle hiring and performance assessments of all treatment center staff, except BCBAs.
Forecast client schedules and block them out a month in advance for staff and clients.
Ensure appropriate staff are paired with clients.
Work closely with BCBAs in the evaluation and development of existing and new therapy services.
Maintain a center culture that provides a nurturing learning environment.
Oversee daily operations including staffing, scheduling, meeting financial metrics, and facility growth.
Approve all tours assigned by Intake.
Maintain a clean and well-kept facility, addressing all issues within 24 hours.
Make daily schedule adjustments as necessary.
Complete all new hire onboarding within the first 3 days of employment.
Confirm accurate coding.
Oversee staff development and training.
Communicate with parents and staff to ensure optimal performance of centers.