Assistant Cafe Manager

Pembroke & Co., Inc. • Stroud Township, PA

7d • Onsite

About The Position

Supporting one of the largest QSR brands, the Assistant Restaurant Manager will support daily operations, develop your team, and help drive strong business results in a high-energy operation. You’ll work closely with the Store/Restaurant Manager to ensure smooth operations while gaining the experience needed to grow into a leadership role.

Requirements

• Prior management or leadership experience in restaurant, retail, or customer-facing environment (QSR preferred)
• Strong communication and teamwork skills with a demonstrated understanding of confidentiality
• Ability to work in a fast-paced, hands-on role
• Basic math, problem-solving, and computer skills
• High school diploma (or equivalent)

Nice To Haves

• ServSafe Certification

Responsibilities

• Assist with recruiting, hiring, and training team members
• Lead by example and work alongside the team during shifts
• Provide coaching and feedback to support team development and a positive team culture
• Hold team members accountable for performance and behavior
• Create a guest-first culture and lead by example to deliver excellent service
• Maintain brand standards, cleanliness, and food safety
• Address guest feedback and support service improvements
• Support sales growth through execution of promotions and initiatives
• Help manage labor, food costs, and cash handling
• Track performance and assist in achieving business goals
• Assist with scheduling, payroll, inventory, and ordering
• Complete basic reporting and administrative tasks
• Support and step in for the Store/Restaurant Manager as needed

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Tuition assistance
• Vision insurance
• Employee discounts
• 401(k) matching

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED