Assistant Cafe Manager

Applied Medical•Rancho Santa Margarita, CA

4d•Onsite

About The Position

The Assistant Café Manager leads day-to-day operations across all Quick Bites Café locations at Applied Medical, overseeing food preparation, point-of-sale (POS) systems, and hospitality-related events. This role combines hands-on operational leadership with team development, ensuring every location runs efficiently while delivering a consistently strong customer experience. The Assistant Café Manager brings strong food and beverage knowledge, operational judgment, and a proactive approach to planning and problem solving.

Requirements

Demonstrates strong food and beverage knowledge, including familiarity with daily menus and ingredients.
Brings experience with hospitality software and point-of-sale (POS) systems.
Applies proficiency in Microsoft Office applications, including Excel, Word, SharePoint, and Outlook.
Plans daily operations proactively, anticipating needs and multitasking across café and hospitality-related events under tight deadlines.
Adapts quickly and leads effectively in a fast changing business environment.
Communicates clearly with team members within Hospitality and across the Applied Medical campus, maintaining a friendly, professional, and outgoing demeanor.
Recognizes when operational or food and beverage standards are not being met and coaches team members to improve.
Holds a valid driver's license with a good driving record and is comfortable driving a company vehicle.

Responsibilities

Leads day-to-day operations of all Quick Bites Café locations, upholding standards for stock checks, product rotation, presentation, and the overall customer journey.
Provides exceptional customer service in person and virtually, communicating clearly with the team on menu items, deliveries, and operational challenges.
Develops expertise in the Quick Bites Café point-of-sale and labeling systems.
Assists with preparing and packaging food with a focus on speed, accuracy, and efficiency, and supports building and implementing menus and cost sheets.
Maintains sanitation, cleanliness, and safe food handling practices in accordance with the California Health Code and ensures team compliance.
Trains and develops team members through coaching, regular feedback, and hands-on guidance, fostering a supportive team environment.
Analyzes sales reports to forecast demand and minimize waste, and reviews operational processes to identify improvement opportunities.
Creates and implements product offerings and promotions based on team and customer feedback, and assists in creating and maintaining standard operating procedures.